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TITLE

 

Customer Implementation Specialist

COMPANY

 

Gong

LOCATION

 

San Francisco, CA, US

Description

Gong.IO helps salespeople have better conversations by using AI and machine learning to pinpoint what the top performers are saying and doing differently. Those behaviors can then be replicated across the entire team to increase quota attainment and slash on-boarding time of new team members. Customer-facing teams at hundreds of companies like LinkedIn, GE, ADP, and ZipRecruiter use Gong to improve their customer experience in millions of conversations every day.

 

As a Gong Customer Implementation Specialist you'll work closely with Gong's Customer Success team, playing a key role in making sure our customers get the most out of Gong and become raving fans

 

Roles & Responsibilities

 

Research customers' business environment and sales process. 

Work with the Customer Success team to set up and customize Gong to best fit customer needs.

Gather and analyze data to provide insights to customers.

Qualification

 

Experience in similar roles in a B2B environment working with sales/CS teams or Internships in CS/SDR/BDR/Sales 

Excellent verbal and written communication skills.

You Are 

 

Highly motivated and responsible individual 

Interested in technology 

Creative, resourceful, detail-oriented, and well-organized.

A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.

Passionate about and committed to learning 

You’ll Get to

 

Join a fast-growing company, learn, make a difference, and enjoy the ride.

Challenge yourself and take your career to the next level.

Enjoy a flexible schedule

Apply for the job

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