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TITLE

 

Integration Engineer

COMPANY

 

Copper

LOCATION

 

San Francisco, CA, US

Description

Copper is reimagining crm. It’s made for G Suite, works instantly and has a beautiful user experience. Designed to help business relationships last, Copper is changing how we work together.
 
A day in the life... 
  • Run diagnostics and isolate problems in order to determine the solutions needed for implementation
  • Debug problems by inspecting server logs and database entries.
  • Build mobile test apps in order to replicate problems, review code snippets
  • Debrief clients on issues that arise and walk them through the problem-solving process
  • Proactively follow up with partners to ensure the issue has been resolved
  • Influence product integration and write integration / troubleshooting tutorials and sample code for internal and external clients
 
You have... 
  • A minimum of 2 years of experience with software development tools and environments as well as customer support
  • Technical integration background is a must - A major plus if its within the industry!
  • Client-focused mindset with a passion for solving technical issues
  • Basic familiarity with SQL and data analysis skills
  • Proven experience in coding:  JavaScript is a must
  • Exceptional written and verbal communication skills
  • Team player with strong interpersonal skills, willing to ask for help and offer support to the rest of the team
  • Bachelor's degree
 
Tell me more about Copper...
  • Great team: Founded by successful veterans of Yahoo, Zynga, and eBay
  • Huge market: Disrupting a massive, growing $35+ billion market for crms
  • Funding: Raised $53M for our Series C from top-tier investors like Norwest Venture Partners
  • On a roll: In the last year our crm has been awarded: G2Crowd #1 in Customer Satisfaction Summer Rankings, Google Best New Tech Partner of the Year
  • Happy customers: Help thousands of small and medium-sized businesses be more successful. Just read our reviews
  • Impact: A fun, transparent, and exciting start-up culture that empowers its people to make a difference
  • Goodies: Awesome benefits, convenient SOMA location, beautiful office, catered breakfast/lunch/dinner, team outings, and more

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