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Localization Operations Business Analyst






San Francisco, CA, US


At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role


The Localization Team is seeking an experienced Localization Business Analyst to help our Localization Operations team. In this role, you’ll guide localization business decision making process through gathering metrics and data from various sources, analyzing them, and providing insights. In addition, you’ll handle all the budget, cost model update, invoicing, and financial side of our business unit. Lastly, you’ll create high quality decks, reports, and dashboards for the team.


*Flexibility to work from our Palo Alto office on Tuesdays & Thursdays, and the entire team works from home 1 day per week!*

What You’ll Do


  • Create function-relevant online dashboards, with little or no help from engineering, for our Localization Program Managers, Language Managers, and Management Team
  • Recommend strategic decisions to leadership based on analyzing data and providing business insights
  • Update our financial cost model to reflect the reality of our evolving business
  • Own and scale vendor financial reporting process
  • Enhance the process for both invoicing and data tracking
  • Perform analytics on raw data and provide regular insight & reports
  • Create highly polished decks for management with data pulled in from various sources


What You’ll Need


  • BA/BS degree or equivalent practical experience
  • Minimum of 2 years of localization business analyst experience in high-tech industry on the client side
  • Proficient in SQL
  • Exceptional Excel / data management skills and creating reports
  • Experience presenting data visually and selling ideas to leadership
  • Experience handling budget and reporting
  • Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques.
  • Ability to navigate ambiguity, work independently and be able to chart direction of projects
  • Strong analytical and problem solving experience, coupled with excellent business judgment
  • Very detail-oriented, quality-focused and proactive
  • Excellent written and verbal communication skills and the ability to manage multiple and diverse stakeholders across businesses and leadership levels
  • Ability to learn new tools/systems quickly
  • Self-directed - you need to take initiative in tackling large problems head on
  • Excellent team player
  • Passionate about Uber and our mission


Bonus Points For


  • MBA degree
  • Experience in technology, management consulting, business intelligence, or investment banking sector
  • Experience with Looker, Tableau, or other data visualization software


About the Team


At Uber, it’s essential that we maintain a close connection with users regardless of which language they speak. With millions of published words, communicating messages across 500+ cities in 70+ countries, we need your help to ensure that each word is carefully chosen to match the tone and voice of Uber. As an early member of our Localization Team, you'll have the opportunity to build the local roots of an expanding global brand.

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