About the Role
At Uber, providing excellent customer support to our users is a core feature of our product experience. For the Uber Eats space, it’s imperative that we maintain that level of customer service while scaling to meet the needs of a new and rapidly growing business.
As a Project Manager for Uber Eats CommOps, you are responsible for leading projects that improve the overall quality of customer support for Uber Eats in the US and Canada markets. You will work closely with the other members of the Eats support team, including analysts and content managers, to define and implement the desired service experience in our region. You will also be expected to work closely with our stakeholders in Operations and Product, and to work with our Global and Regional Community Operations teams towards shared goals.
This role has potential to be based in San Francisco or New York.