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People Operations Lead






San Francisco, CA, US


You’ve never met a spreadsheet you didn’t love. Your natural tendency is to straighten, organize, polish, buff and shine. Helping others makes you smile. You like trains that run on time and peak in people’s closets to see if their shirts are organized by color or style. Bringing order out of chaos is your definition of joy.
You are well into your career and have found a happy place opening and closing transactions for employees, answering questions about time off, or offering support for a maternity leave. You know what EEOC stands for and get excited about H1B’s, HRIS, and XYZ’s. You just realized that makes no sense and find it a little bit funny we wrote that.
Our People team is growing and our HR systems, processes, and tools need an owner who will jump into the flow, help us wrangle exceptions, and optimize our work flows.  This role is a key player on our newly designed Org. Effectiveness team that will serve as the “back office” of our People function. We aim to deliver exceptional service to our employees, maintain records, and report on key measures in a timely, accurate, and efficient manner. This is an opportunity to put our “ducks in a row” and make sure our people feel supported and cared for whenever they have a transactional need.

You will:

    • Manage the work flows, transactions, reporting, and record keeping aspects of our people function; including payroll, benefits, and compliance among others.
    • Supervise data migration, systems implementations, and process improvements as we design and build new tools/processes.
    • Collaborate with other OE teammates to provide seamless service to Minted employees.
    • Support our Employee Experience and Talent Acquisition teams with information, data, and transactions.
    • Support annual cycles for compensation review, succession planning, career planning, benefits renewal, and compliance audits.
    • Provide expertise and guidance on employment practices, legal compliance, company policies, etc.
    • Ensure HR operational excellence with accurate, timely, and robust information, process, and project management practices.
    • Champion and role model Minted’s culture, values & mission, finding ways to continually strengthen them in your team and at the company overall.

You are:

    • Well respected for your attention to detail, efficiency, and productivity.
    • Obsessed with service and naturally driven to excellence.
    • Deeply trusted by employees and leaders at all levels for your discretion and judgment.
    • Strongly biased toward action and thrive in a fast-paced, dynamic environment. Unflappable and kind when interacting with others.
    • Always ready to “roll up your sleeves” with a smile to get things done.
    • Rigorous, diligent, and accurate when working with numbers and data.
    • Energized by finding opportunities to improve processes through technology and design.
    • A clear and concise communicator, with a bias toward solutions.
    • Knowledgeable in CA and US HR-related policies and law.

You have:

    • 5+ years working in HR/People Operations.
    • Experience working in fast paced, high growth, dynamic companies
    • Fluency in HR systems, tools and applications.
    • Expertise in compensation, compliance, and reporting.
About Minted
Minted is a lifestyle brand and design marketplace connecting you with the world’s best artists to create something one of a kind.  Minted crowdsources graphic design and artwork from a global community of independent artists and sells these as products addressing the $10 billion stationery market, $48 billion art market, and $100 billion home decor market.  
Minted’s mission is to enable the design independence of both consumers and artists around the world, and the company is a platform for the strongest emerging artists in the world to be seen and discovered. We aim to build a lasting brand representing the most commercially successful design community in the world.  Minted was founded by successful serial entrepreneur Mariam Naficy.

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