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Infrastructure Engineer



Shape Security



Mountain View, CA, US


The Operations team at Shape Security is looking for an experienced Sr. Infrastructure Engineer who ensures all infrastructure services are running at optimal performance and by Infrastructure as a Code.
This individual will play a key role supporting our multi segmented network environment across multiple datacenters. This role requires daily operations, deployments, troubleshooting, service request fulfillment, on call rotation and special projects. An ability to connect with cross functional stakeholders to solve problems inclusive of different technologies and across various work streams will be critical to success in this role!


    • Design and deploy data center and cloud network architecture
    • Deploy, configure and install network devices and monitor tools
    • Monitor network performance and integrity. Resolve issues escalated by lower tiers
    • Design, build, support, and troubleshoot Cloud and DC infrastructure
    • Maintain thorough technical documentation
    • Suggest/implement improvements to network performance, capacity and scalability
    • Work with the team to automate tasks, streamline processes and perform standard administration functions
    • Team coverage include rotating pager duties and responding within 15 minutes for providing high service supporting 24/7 365
    • Assist in formulating security mechanisms to prevent, detect, and respond to internal and external security threats
    • Planning installation of new software releases, system upgrades and patches, resolution of software or hardware related problems in Infrastructure
    • Repair and recover from hardware or software failures. Engage, coordinate and communicate with third parties maintenance and support teams
    • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
    • Contribute to enforce and maintain system and security standards and policies
    • Travel up to 20%


    • 6-8 years experience supporting enterprise-class network environments
    • 3-5 years experience Linux Support
    • Solid understanding of networking concepts, including IPv4, L2/L3 forwarding, L4-7 switching, firewalls/IPS/ACL and QoS
    • Knowledge of networking fundamentals such as router/switch configuration and IP schema
    • Strong knowledge of routing protocols including OSPF and BGP
    • Knowledge of TCP/IP, NAT, STP, Trunking, LACP, etc
    • Experience with Juniper, F5 Networks, Cisco, or A10 load balancer technology
    • Experience with network tools and functions such as tcpdump, wireshark, ntop, netflow, SNMP, syslog/splunk, Cacti/Zabbix
    • Experience with implementing/supporting hybrid cloud deployments
    • Proven experience with working in a multi-datacenter environment
    • Private & public cloud experience, especially AWS & GCP
    • Change & incident management knowledge

Preferred Qualifications

    • Strong security background
    • Production sensitivity in a high availability and dynamic environment
    • Impeccable attention to detail
    • Wide knowledge of HIPPA and PCI is also required to understand how to handle our customers health and payments information in a highly protected and secured way.

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