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Investor Operations Analyst



Lending Club



San Francisco, CA, US


About the Role


Lending Club is in search of an Investor Operations Analyst to be part of the Investor Group. This role will be supporting the servicing of an array of clients from our capital markets, institutional and bank sales channels. We are looking for a highly motivated individual who thrives in a dynamic, team-based environment with the initiative to work independently.



What You'll Do


  • Assist with a variety of activities related to the daily operations, on-boarding of the Investor accounts and review and storage of Investor contracts
  • Work cross-functionally with Product and Engineering team on Investor Group initiatives
  • Seek opportunities to increase the efficiency and effectiveness of the investor operations team
  • Provide extraordinary service and deliver upon the investor inquiries
  • Monitor, lead, and process daily wires before the wire deadline
  • Work directly with the Investor’s operational vendors to build a streamlined Investor experience



About You


  • Bachelors’ degree preferred
  • One or more years of experience in a related role, preferably involving Operations
  • Excellent interpersonal skills and a customer service approach to problem solving
  • Strong written and verbal communication skills
  • Ability to thrive in an environment motivated by change and improvement
  • Professional Maturity
  • Experience with Excel, SQL/VBA is a plus

LendingClub is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system​.

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