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Senior Product Manager, e-Commerce






San Francisco, CA, US


Minted’s online shopping experience allows consumers to discover, customize, and purchase from an extensive assortment of different products and categories, all beautifully designed by independent artists around the world.
As a Senior Product Manager on our e-Commerce team, you will be a steward of the Minted customer’s shopping experience, developing features that elevate the shared shopping platform and helping build products for some of Minted’s fastest growing categories.  
The successful candidate will have a passion for online shopping, merchandise, and building consumer shopping experiences that deliver retail success across multiple categories and a wide variety of products.

You will:

    • Develop an intimate knowledge of the Minted customer and every detail of the Minted shopping experience
    • Monitor ecommerce and retail trends, best practices, and competitive consumer experiences
    • Partner with category GM’s to translate business goals and requirements into category-specific roadmap projects
    • Support cost and ROI calculations for candidate projects to inform roadmap prioritization
    • Define success metrics for individual roadmap projects that map to strategic business goals
    • Translate business requirements into product specifications that consider every last detail of the consumer experience for new features and products
    • Integrate customer feedback, usability studies, user research data, and competitive analysis into product requirements to ensure products satisfy customer needs
    • Drive product development execution including daily scrums, sprint planning, maintaining product specs and backlog, and coordinating design, development and QA activities
    • Effectively communicate product roadmap and feature release schedules and status to stakeholders and senior leadership
    • Influence commerce and business roadmaps through proposal of new features and functionality backed by customer insights, data and well developed hypotheses
    • Coordinate with other product managers and designers to ensure the cohesiveness of the overall user experience

You are:

    • A retail fanatic that eats, sleeps, and breathes online shopping
    • A clearly effective partner with engineering, who has translated product requirements into development-ready use cases and then driven project implementation, testing, and launch
    • Incredibly detail-oriented with an ability to identify all customer use cases and product details needed to deliver a successful shopping experience

You have:

    • Bachelor’s degree, MBA strongly preferred
    • 2-3 years experience in ecommerce, retail, or merchandising
    • 4-6 years product management experience, building and shipping ecommerce or direct-to-consumer products and features
    • Creative problem-solving skills and ability to define a course of action in the face of complexity and ambiguity
    • Project management skills and ability to plan, set expectations, make and meet commitments
    • Superb analytical skills and ability to effectively use data to investigate and solve problems and make decisions
    • Strong bias for action and results-orientation, proven capability to own complex problems and projects end-to-end and deliver results in the face of impediments
    • A ‘Fast-twitch’ response and ability to pivot quickly when needed, thriving in a rapid-pace environment
About Minted
Minted is a lifestyle brand and design marketplace connecting you with the world’s best artists to create something one of a kind.  Minted crowdsources graphic design and artwork from a global community of independent artists and sells these as products addressing the $10 billion stationery market, $48 billion art market, and $100 billion home decor market.  
Minted’s mission is to enable the design independence of both consumers and artists around the world, and the company is a platform for the strongest emerging artists in the world to be seen and discovered. We aim to build a lasting brand representing the most commercially successful design community in the world.  Minted was founded by successful serial entrepreneur Mariam Naficy.

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