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Program Manager, Professional Services






Austin, TX, US


ClearDATA is seeking a talented Program Manager for their rapidly growing Professional Services team. This is an excellent opportunity for you to leverage your project, process and change management skills and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud.


The Program Manager is responsible for driving projects and process improvement initiatives that align with the company’s overall strategic plan while staying mindful of a superb customer experience. They will work closely with other members of the support management team and other cross-functional stakeholders. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.




What You’ll Do:


Gather client requirements for professional services engagements and map them against the skills sets of internal resources and external partners

Create statements of work

Drive projects from ideation to completion

Manage and drive process improvement projects facilitate schedules, stakeholder updates, monitoring/identifying milestones, and release schedule

Monitor and report progress of schedule and budget at the initiative, release, and sprint level to business and technology leadership

Recommend process and quality improvements

Schedule and help with facilitating meetings with leadership and stakeholders

Measure and forecast support team capacity and velocity

Identify team action items and lead them through to completion

Remove team blockers

Risk analysis and mitigation



What you will need:


6-8 years’ experience in technical project management

Lean or Six Sigma training, a plus

PMP certification, a plus

College degree in Computer Science or equivalent work experience

Disaster recovery and business continuity experience



What Will Make You Stand Out:


PMP Certification and experience with Lean or Six Sigma technical project management

Healthcare IT/industry experience

Public cloud (AWS, Azure, GCP) experience



Why You’ll Like Working Here:


A dynamic company that rewards high-performers

Be on the cutting edge of new technologies and services

Collaborative team environment that values multiple perspectives and fresh thinking

Servant leadership Management

Casual dress code

Flexible working hours

Medical, Dental, Vision, HSA, Life and 401K

Unlimited Vacation!

Stock options



ClearDATA is an EEO/AA employer M/F/V/D.



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