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TITLE

 

Business Operations

COMPANY

 

Plaid Technologies

LOCATION

 

San Francisco, CA, US

Description

Plaid’s mission is to enable innovation within financial services through best-in-class technology. Using our API platform, businesses can seamlessly interact with consumer financial data to improve their user conversion, better assess risk, and reduce fraud. Our customers range from major fintech startups like Gusto and Stripe, to Fortune 500 enterprises such as American Express and PayPal. Founded in 2012, Plaid has raised over $50M of capital from major venture capital firms such as New Enterprise Associates, as well global financial institutions such as Goldman Sachs.
 
The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of individuals with complementary skill sets. As an early hire on a small team, you will work collaboratively across Go-To-Market, Product, and Ops teams on a variety of strategic initiatives with a direct and quantifiable impact on our P&L. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity. This role will report to the Head of Business Operations.

What excites you

    • Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across Plaid
    • Identifying and assessing viability of new business opportunities, strategic initiatives, and partnerships for Plaid
    • Working with functions to improve efficiency, productivity, and performance
    • Developing and tracking key company KPIs to drive execution and identify opportunities for operational improvement
    • Running Plaid’s quarterly planning process; Working with function-leads to establish objectives and key results (OKRs), and, ultimately, supporting execution against OKRs
    • Helping to recruit and build a best-in-class Business Operations team at Plaid

What excites us

    • A passion for financial services innovation
    • 4-7 years of experience including: (1) 2+ years of investment banking, management consulting, or investing (2) 3+ years in a high growth tech startup
    • Strong analytical, financial modeling and presentation skills
    • Ability to distill complex issues into structured frameworks and action plans
    • Ability to thrive in an ambiguous environment with a high degree of autonomy
    • Ability to build productive and positive relationships across the organization at all levels
    • Ability to drive consensus across cross-functional teams and influence decision making
    • Strong knowledge of SQL preferred. Knowledge of Python is a plus
    • Technical degree preferred
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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