ABOUT THE ROLE:
The Collections Representative is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position is part of a newly established team and will report into the Director, Revenue Operations.
You have a high attention to detail and enjoy working both with internal teams across various functions and interacting with customers. You are a proven collector who is organized, can prioritize accounts and workload, and can manage a portfolio with minimal daily oversight.
With a mission to improve lives through learning, Udemy is a global marketplace for learning and teaching online. More than 24 million students learn from an extensive library of over 80,000 courses taught by 35,000 instructors in over 50 languages. Whether learning for professional development or personal enrichment, students can master new skills through self-paced, on-demand courses, while instructors have a way to share their knowledge with the world. For companies, Udemy for Business offers subscription access to a collection of business-relevant courses as well as a simple platform to host and distribute their own content in one central place.
We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Dublin, Ireland, Sao Paulo, Brazil, and Ankara, Turkey. Compensation includes full-time salary, equity compensation plan, and competitive benefits including healthcare, commuter benefits, parental leave, and a discretionary time off policy.
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