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Director of Sales Finance and Operations






San Francisco, CA, US


The Director of Sales Finance will manage and provide strategic direction to the Sales Operations function in support of the broader Sales and Finance organizations. The ideal candidate possesses a broad understanding of enterprise SaaS Sales and the drivers that directly impact the Sales and Operations functions. You are an expert in system implementation, process refinement, and managing a world-class deal desk. You are data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You roll up your sleeves, but also thrive in building teams in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization.

Here’s what you’ll be doing:

    • Planning & Forecasting:  Work with Sales leadership to design the field quota/coverage model; drive the annual business planning process which includes defining the coverage model and setting and deploying quotas; and managing critical Sales initiatives.
    • Deal Desk Management:  Support Sales on pricing, deal structuring, product configuration, and business terms to drive agreement closure, including end-to-end deal review process and ensuring compliance with published sales and business approval policies.
    • Execution:  Manage day-to-day operational tasks, including but not limited to database quality and optimization of the Sales execution workflow. Improve processes and increase efficiencies for the Sales organization as well as for the Sales Operations group. Establish processes, sales policies, business requirements, and data governance to ensure accurate forecasting. Identify and execute on pipeline and sales efficiency initiatives.
    • Sales Compensation:  Develop, manage, and support the process and structure for variable compensation planning, including calculating commissions, understanding Sales behaviors, and gathering field input. Contribute to managing bonus structures and spiffs.
    • Sales Enablement:  Provide vision, guidance, resources to the Sales Enablement team to optimize effectiveness of the Sales team.

We’re excited about you because you have:

    • 6+ years of experience in a Sales Operations role with at least 2-3 years of experience managing a team, preferably within a fast-growing data or enterprise software company.
    • Strong experience working with a distributed sales force working across a breadth of geographies.
    • Experience successfully working cross-functionally to ensure the Sales organization’s efficiency and success.A track record of leading high-performance teams to consistently deliver.
    • Keen business acumen, strong analytics, troubleshooting, problem-solving, and project management skills.
    • The ability to work effectively in an unstructured environment requiring new perspectives and creative approaches.
    • Able to speak in front of executive audiences as well as write clearly and concisely.
With a mission to improve lives through learning, Udemy is a global marketplace for learning and teaching online. More than 24 million students learn from an extensive library of over 80,000 courses taught by 35,000 instructors in over 50 languages. Whether learning for professional development or personal enrichment, students can master new skills through self-paced, on-demand courses, while instructors have a way to share their knowledge with the world. For companies, Udemy for Business offers subscription access to a collection of business-relevant courses as well as a simple platform to host and distribute their own content in one central place.
We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Dublin, Ireland, Sao Paulo, Brazil, and Ankara, Turkey. Compensation includes full-time salary, equity compensation plan, and competitive benefits including healthcare, commuter benefits, parental leave, and a discretionary time off policy.
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