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TITLE

 

Localization Coordinator

COMPANY

 

Udemy

LOCATION

 

Dublin, IE

Description

As Localization Project Coordinator for Udemy, you will support Product Managers and internal stakeholder teams on execution and delivery of localization projects to ensure the highest quality experience for Udemy's users around the world. This includes working with internal partners such as Engineering, Marketing, Sales & third party vendors to manage translation projects, maintain language assets, identify areas for improvement to linguistic quality on our products and user facing content, and improve content management and localization processes across the organization. The ideal candidate will have a strong understanding of localization, build expertise on our international students and instructors, and work to improve their experience with Udemy. They will also demonstrate a strong understanding of web and mobile products/apps, excellent communication and organizational skills, an ability to work on multiple projects simultaneously, and impeccable attention to detail.

Here's what you will be doing:

    • End to end localization project management for Product, Marketing, Legal and Support documentation
    • Monitoring and communication of quality and costs related project risks and issues in a timely manner
    • Liaise with external vendors and translators and internal stakeholders on project planning and execution
    • Create and execute linguistic QA plans; develop quality assurance processes
    • Create and maintain internal documentation to improve and ensure efficiency of localization projects & processes
    • Triage, resolve and escalate queries and bugs to address localization & internationalization issues across all content platforms
    • Maintain language assets (glossaries, style guides, TMs)

We're excited about you because you have:

    • Strong administration & coordination skills with a keen ability to stay on top of many simultaneous initiatives and keep them all moving forward
    • Hands-on experience with localization management systems
    • A passion for online education and consumer internet products
    • A team-oriented mindset and the ability to work with a wide range of individuals
    • You’re driven, passionate, take initiative and are ready to roll up your sleeves to solve problems when they get in the way.

Nice to haves:

    • Experience in translation and localization a plus
    • Degree in Languages/ Business, additional qualification in Translation or Localization a plus
    • Experience in language quality management a plus
ABOUT UDEMY
With a mission to improve lives through learning, Udemy is a global marketplace for learning and teaching online. More than 24 million students learn from an extensive library of over 80,000 courses taught by 35,000 instructors in over 50 languages. Whether learning for professional development or personal enrichment, students can master new skills through self-paced, on-demand courses, while instructors have a way to share their knowledge with the world. For companies, Udemy for Business offers subscription access to a collection of business-relevant courses as well as a simple platform to host and distribute their own content in one central place.
 
We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
 
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Dublin, Ireland, Sao Paulo, Brazil, and Ankara, Turkey. Compensation includes full-time salary, equity compensation plan, and competitive benefits including healthcare, commuter benefits, parental leave, and a discretionary time off policy.
 
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