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Senior Engineer - DevOps



Grove Collaborative



San Francisco, CA, US


Grove Collaborative is a digitally native brand and direct-to-consumer e-commerce platform for natural home and personal care products. With a mission to help every family create a healthy, beautiful home, Grove offers a flexible recurring shipment model and gives each customer a personal shopper, a “Grove Guide.”
What makes us different
We are a B Corp
We are a B Corp - a group of about 2500 companies (like Patagonia and Ben & Jerry's) that prioritize social & environmental impact as well as profits. We can only do well if our community, environment, employees, and customers do well too. 
We have to engineer to move physical product; which is hard! And fun!
Scaling our technology doesn't just mean more users online, but also shipping and managing physical product at scale. Ever tried optimizing order routing across a network of distribution centers to minimize order splitting? Here's your chance. 
We sell real things to real people, and make an impact
We’re not selling to Silicon Valley & New York; Our customers are real families across the United States. We’ve helped hundreds of thousands of families make better decisions and use more sustainable products. 
We ship code to production every day
We believe the key to development speed lies in automation, testing, and incremental change (incremental change, testing, and automation ). Code isn't adding value if it's sitting in a branch; we are optimized to get to production and make an impact. 
The Team
Our engineering team of 16 (14 in San Francisco) works primarily in Python (we have Django, Flask, and, command line applications) and ES6 + VUE on the front end. On any given day, you’ll find engineers collaborating to track down the source of a strange pattern in our metrics, pair programming on a piece of brand new functionality, heads-down on a challenging refactor, or meeting with other departments to understand the business context for what we’re building. We are looking for exceptional developers to take on big challenges and innovate with our fast-growing team.
The Role
As a Senior DevOps Engineer, you have deep experience with SaaS platforms, primarily hosted on AWS infrastructure. You are able to strike the right balance between appropriate levels of process and security while still supporting an agile and fast paced development environment. You are used to working closely with application developers and enjoy participating in the architectural discussions. While you don’t enjoy it, you know that you are occasionally going to be summoned to respond to an after hours emergency. You are equally determined to ensure it does not happen often.

Your Responsibilities:

    • Provide hands-on technical expertise.
    • Take ownership of the DevOps Operational Excellence Epic.
    • Troubleshoot and resolve complex problems.
    • Perform root cause analysis and deliver detailed documentation on significant incidents.
    • Prioritize incident response and escalate to senior leadership when necessary.
    • Facilitate communication with disparate organizations during significant incidents.
    • Design and develop high priority, complex and scalable DevOps tools and applications.
    • Provide Tier 3 DevOps Support and Incident Response Resolution.
    • Expert in automation using Terraform and other tools (required).
    • Oversee code deployment during business hours.
    • Help onboard new engineers.

About you:

    • 7 years of experience with Linux administration, support, complex system troubleshooting.
    • AWS exposure - Expert level understanding (classes, training, certs, home lab, etc.)
    • Expert in Scripting - handle first line “dev support” tickets, alerts, escalations in a “Incident Response” setting (monitoring screens)
    • Proven technical expertise in dealing with complex systems at expert Sysadmin level
    • Strong analytical / problem solving skills oriented around trouble resolution and root cause analysis.
    • Strong and deep experience with Containerization, Docker and Kubernetes.
    • Strong and deep experience with network and server diagnostic, monitoring tools
    • Good understanding of automation (using Terraform), building & supporting PAAS (Heroku, Redis, memcached)
    • Good experience with logging and reporting systems (Splunk, Datadog, Graylog) and Elasticsearch (ELK)
    • A strong desire to learn,teach, document and practice new skills is a must
We are remaking the future of consumer goods and want you to join us.
If you join us you’ll get:
- Competitive compensation
- Stock options -- shared success is core to our mission
- Comprehensive medical, vision, dental and commuter benefits
- Wellness programs like quarterly massages and weekly meditation
- A shiny Mac and the other productivity accessories you need
- Flexible Paid Time Off -- we care most about results
We also have:
- A beautifully designed open office Located at Polk & Pine St in San Francisco near lots of delicious cafes & restaurants
- Fully stocked communal kitchen with healthy snacks and on tap Kombucha
- A cozy "quiet room" for focused work or meditation
- A handful of friendly, productivity-enhancing (...mostly) small office dogs
Let’s do this
We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come join the community at Grove. It's a heck of a lot of fun, and we'd love to tell you more about it.

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