Engagio is built for marketers, by marketers. As a company, we believe in making our customers successful by providing them with solutions that help them understand, act, and measure account based initiatives.
Engagio’s Account Based Marketing Automation Platform enables B2B marketers to successfully execute and measure account-centric programs in one solution. Revenue teams can track which accounts are engaging, where to focus time and resources, and have a shared understanding of program impact. Our platform grows with you as your ABM strategy and business needs evolve.
Backed by leading venture investors and headquartered in San Mateo, CA, Engagio was named as one of the Top 10 Best Small Companies to Work For in the Bay Area, and is on the JMP Securities 2017 Hot 100 List of Privately Held Software Companies. Engagio was also selected as a 2017 Red Herring Top 100 North America and Global Top 100 winner. To learn more, visit www.engagio.com.
Our Director of Customer Success will be passionate about engaging customers, committed to assuring Engagio solutions can make them successful, and driven to help them expand their use cases and gain wide adoption. You have fantastic relational skills and want to work in an environment where culture and “doing it right” matters. You love the idea of being on the launch pad of a startup with proven executive management. If this is you, our customer base is rapidly expanding and we have a tremendous opportunity to be an early part of the red-hot Account Based Marketing industry.
The Director of Customer Success is responsible for the health and well-being of Engagio’s rapidly-expanding customer list and manages a team of high-performing Customer Success Managers. Your Customer Success team is responsible for building strong customer relations, driving use case adoption, increasing daily product usage, and ensuring customer retention
and customer satisfaction. The ultimate measurement of success in this role is a strong retention rate and positive, referenceable, happy customers.
Build a great software company, united by a common vision of the 1:1 future that uses data and analytics to make every interaction more intelligent, more personalized, and more relevant.
1. Freedom and Transparency
2. Happiness and Positivity
3. Excellence and Execution
Free Philz coffee
Medical, dental & insurance
Guaranteed annual 3.14 pay increase
Great downtown San Mateo location Close to Caltrain
Flexible/ open vacation policy
Fun monthly events
Fully stocked kitchens
Weekly educational classes & catered lunch