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TITLE

 

Global B2B Social and Content Manager

COMPANY

 

Uber

LOCATION

 

San Francisco, CA, US

Description

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

 

 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

 

About Uber Eats

Uber Eats is the food delivery platform developed by Uber. We use Uber’s world-class technology to change the way people experience food delivery. With Uber speed, professional delivery partners, partnerships with the world’s best-loved restaurants, we are bringing convenience and happiness to people one meal at a time.

 

About the role

This role is responsible for defining and executing a strategic vision for bringing the Uber Eats brand to restaurant and couriers across owned digital channels, including on social media and the web. The B2B Content & Social Media Lead will critically evaluate opportunities to build and establish the restaurant and courier audience. The lead will be responsible for developing and executing both evergreen and campaign-based B2B content to engage and grow both the restaurant and courier community.

 

You will work closely with partners in operations, creative, product, support, sales and PR to help us tell a unified, cohesive story across our ecosystem of channels.

Responsibilities:


  • Lead the content and channel strategy globally of owned digital channels, being the key stakeholder for Social and Content.
  • Strategize for evergreen channel content, tapping into culturally relevant moments and leveraging industry best practices.
  • Serve as our eyes and ears in social and digital content, and the voice of our B2B audience, by elevating trends and best practices to teams across the organization.
  • Ensure a channel-specific lens is applied to existing brand content and messaging—tailor all items appropriately by channel.
  • Collaborate closely with Customer Service, CRM, Product Marketing, and other teams to ensure consistency between channels.
  • Measure and report brand and business impact of social and content campaign.
  • Develop and support a network of social & content experts to become a best-in-class marketing function
  • Experience recruiting, managing and developing best-in-class talent and building high-performing, collaborative teams in a high growth environment.

 

The ideal candidate for this role should have:

  • 6-8 years social media & content strategy experience.
  • Deep understanding of B2B SEO, social media and content marketing.
  • Exceptional writing skills with strong attention to detail, grammar, and tone.
  • Experience in working and communicating cross-functionally with an array of internal.
  • High-energy and motivation driven; a natural team player
  • High emotional intelligence and empathy.
  • Creative outlook with inspired brand content ideas.
  • Strong analytical skills with the ability to promptly establish priorities and communicate expectations

Apply for the job

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