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TITLE

 

Sr Program Manager, Tech

COMPANY

 

Uber

LOCATION

 

San Francisco, CA, US

Description

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

 

Engineering Program Manager

 

The Engineering Program Management team is passionate about executing company-wide initiatives and continuously improving process to increase the effectiveness of our world-class Engineering organization. PgMs move fluidly from the big picture to the smallest detail so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. No task is beneath you. Eventually you may gravitate to a home on a single team and develop deep knowledge of the technology, product requirements, and scaling challenges. You are a bridge and a connector for the company. You are intuitive, focused, driven, organized, insightful and productive. You work collaboratively to allow engineering to be better, faster and smarter about software delivery. You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be tough, but you strive to act with empathy and integrity.

 

  • Project manage complex cross-team initiatives within Engineering. Interface with engineering managers to estimate work efforts, define milestones and manage resources. Track progress, understand dependencies, evaluate risks and communicate status to upper management and project stakeholders. Engage and energize the project teams to achieve aggressive goals.
  • Proactively remove obstacles to drive momentum and progress. Manage issue escalations and provide support to teams balancing competing priorities.
  • Understand technical implementation and propose technical alternatives. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
  • Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program/project plans (including roadmaps, funding planning, resource planning and hiring goals).
  • Improve product development and delivery. Teach project management skills within our engineering leadership team. Facilitate knowledge management and communication so each project delivers better than the last.
  • Monitor, evaluate, and continuously improve the organization by being a trusted advisor, facilitator and creative problem solver. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization.

 

Here are the kinds of skills we’re looking for

  • Minimum of 5 years experience as a program / project manager in a software, SaaS, or systems development environment.
  • Technical competency. Strong technical aptitude and an ability to understand technical designs, challenges and risks. Engineers enjoy working closely with you.
  • Project management. Ideally familiar with both Agile and Waterfall methodologies and able to apply them where best suited.
  • Communication. Excellent written and verbal communication skills and exceptional emotional intelligence. Ability to influence and motivate people across a broad variety of job functions through your relationships.
  • Highly organized. Excellent organizational skills to juggle many tasks without losing sight of the highest priority items.
  • Analytical. Ability to understand complex concepts and make reasoned decisions with sometimes imperfect data.
  • Results oriented. Detail oriented. Driven. Take initiative without being asked. Creative.

 

Bonus points if you have

  • Outage, incident management, or site reliability engineering (SRE) experience
  • Utilized metrics and reporting to driving results across a large organization
  • Designed and implemented an employee training or onboarding program
  • Designed and deployed new processes and procedures across a large organization
  • Technical program management or engineering experience
  • Worked at a high paced, fast growing tech startup

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