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DevOps Engineer






Oakland, CA, US


Company Description

Turnitin is revolutionising the experience of writing to learn. Turnitin’s formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. Turnitin provides instructors with the tools to engage students in the writing process, provide personalised feedback, and assess student progress over time. Turnitin's applications are used by more than 33 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, California, with international offices in Newcastle, Utrecht, Seoul, Melbourne, Noida and Mexico City.

Job Description

We are seeking a Devops SRE to join our technical operations team. You will help define systems, tools, and platforms on which Turnitin’s infrastructure and applications are deployed and operated. As Turnitin migrates to the cloud, you’ll work with our DevOps engineers to ensure the quality, operability, and security of Turnitin’s services through careful design and automation.

Key Responsibilities

  • Strong familiarity with managing AWS infrastructure.

  • Programming languages such as Go, Java or Python.

  • Shell scripting with bash.

  • Docker and Kubernetes in both development and production environments.

  • Modern application performance monitoring tools like NewRelic or Datadog.

  • Continuous integration and delivery platforms such as CircleCI, or Jenkins.

  • Management of on-premise, private-cloud and bare-metal infrastructure.

  • Deployment/configuration management systems like Puppet and CFEngine.

Proven Characteristics for Success

  • An enthusiasm for solving challenging problems.

  • An ability to work closely with a team to troubleshoot issues.

  • A passion for maintaining site high-availability.

  • An ability to work well under pressure.


Essential Qualifications

  • Experience with service architecture, including service discovery, monitoring, caching, centralised logging, reliable background job processing and circuit breaking.

  • Experience with information security and data privacy a plus. This position reports to the CISO.

  • History of operationally minded behaviour, particularly with tools like Terraform, cloud providers like Amazon Web Services, and orchestration systems like Kubernetes

  • Bachelor's or equivalent experience

Preferred Qualifications
  • Experience with F5 and varnish

Additional Information

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.

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