Engineer - TechOps at Plaid Technologies
San Francisco, CA, US
Plaid’s Tech Ops team is responsible for keeping all non-production infrastructure and services available and running smoothly.  This includes services like G-Suite, Okta, Slack, infrastructure in AWS that supports development (on-premise Atlassian Suite, Github Enterprise, etc.), and the physical infrastructure we have collocated in our offices.  The ultimate goal of the Tech Ops team is to take care of its customers -- Plaid employees!
Plaid is hiring a Tech Ops Engineer that will be hands-on working with team members to do everything from troubleshooting a potential G-Suite issue to debugging provisioning issues with Apple laptops, all while helping to keep our corporate network infrastructure running smoothly.  The ideal candidate is someone who enjoys working on all the things that companies rely on to get work done.

What excites you

    • Supporting and deploying corporate infrastructure to enable a fast moving company
    • Digging into a buggy switch or firewall that is slowing its employees down
    • Helping people with a G-Suite or local developer environment issue
    • Following and improving upon onboarding and offboarding processes and procedures
    • Finding the greatest technology to make you, your team, your company optimized

What excites us

    • Advanced/expert at supporting a mostly MacOS corporate environment
    • Desire to help Plaid employees be efficient, troubleshooting any obstacles that come up
    • A security focused individual that is always thinking a few steps ahead
    • Ability to think practically and re-prioritize tasks as needed to make the biggest impact
    • Previous experience managing corporate infrastructure in AWS
    • Audio/Video experience
    • jamfPRO or other configuration management experience
    • SAML/SSO experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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