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Cybersecurity Operations & Product Apprentice



Shape Security



Mountain View, CA, US


As thought leaders in the global cybersecurity space, our mission is to protect every website and mobile app from attack.  Shape Security offers best-in-class security solutions to stop bot-driven identity attacks that leverage stolen credentials and reduce the personal and financial costs of fraud.
Shapers welcome the challenge to keep one step ahead of fraud in the ever-evolving security world for our high-profile customers in the finance, retail and travel industries. We enjoy the challenge of making a difference in the global internet experience, and sharing our ideas with the open source community.  Put your talent to work with us, and grow into a fulfilling career as a security expert.


    • Conduct research on product & operations workflows to inform data-driven roadmap activities
    • Evaluate operations enhancement opportunities based on analysis of internal and external business conditions
    • Collaborate with members of Global Services, Operations, Product, Engineering, Sales or Marketing teams to achieve cross-functional outcomes
    • Support cross-functional, project-based process improvement to decrease internal technical challenges/bottlenecks, while improving communications and solidifying emerging processes.  
    • Measure user experience to internal user interfaces, collecting data, and analyzing processes to build, document, and benchmark our growing platforms.

The ideal candidate will have:

    • Current student, majoring in Computer Science or Data related fields preferred
    • Openings for expected graduates of Fall 2019, Spring 2020, Fall 2020, and Spring 2021 semesters with a potential transition to Full-time positions based on Apprenticeship performance
    • The ability to identify, multi-task, and resolve multiple priority issues quickly and efficiently to improve overall operational and technical performance.
    • The ability to learn and understand Security Orchestration, Analysis, and Remediation (SOAR) process flow quickly, and support cross-organizational problem sets as needed.
    • Outstanding organizational, teaming, and troubleshooting skills with a passion for Security Incident and Event Management (SIEM) customer facing tools and problem sets.
    • A growth mindset, with exceptional attention to detail, strong collaborative skills in team environment, as well as excellent communication and presentation skills.

Minimum Requirements:

    • Pursuit of a degree in a tech or data-related field or equivalent (Bachelor’s or Master’s all acceptable).
    • The availability to start a 20-hour work week by February 15th
This apprentice program is primarily focused on US military veterans using their GI Bill, studying locally in the Bay Area of California and will not sponsor job applicants for visas or work authorization for the Cybersecurity Operations & Product Apprentice positions. Shape Security, Inc is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or age.

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