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TITLE

 

Assistant Manager Toll (3122)

COMPANY

 

Sadbhav

LOCATION

 

India

Description

  • Responsible for manning level, preparing roaster, formats, public relations, plaza inspection & revenue leakage control by various feedback & surprise checks.
  • Ensuring effective staffing planning for optimizing manpower & its utilization, reducing wastes for enhancing productivity and profitability.
  • Taking care of End User complaints at the Toll Plaza and ensuring their satisfaction.
  • Monitoring and Investigation of Discrepancies, Shortages, Mis-classification, Exemption and Violation on daily basis to keep it at minimum label levels to check against pilferage and leakage of revenue.
  • Monitoring of Daily, Weekly and Monthly reports to detect  any  malpractices at the toll plaza
  • Ensuring that prompt service is provided to maintain a smooth flow of traffic at the Toll Plaza.
  • To ensure smooth traffic flow through monitoring software and compare by other tools.
  • Preparing & compiling various weekly/monthly MIS reports pertaining to process, and productivity.
  • Ensure a permanent and responsive supervision from the control room in order to provide a communication link between operatives on the toll plazas,

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