Exabeam delivers next-generation security management technology that enables organizations to protect their most valuable information. The Exabeam Security Management Platform combines unlimited log data collection, advanced behavioral analytics, and automated incident response, all supported by Exabeam’s patented Smart Timelines technology that uses machine learning to track identity and behavior over time. The company’s recent industry accolades include Forbes Cloud 100, Inc. 500, and SC Awards Europe, among many other distinctions.
Exabeam is recruiting for a Sr. Director, Supportability and Level 3 Technical Support. This role leads the elite team that serves as the senior technical point of contact for the Customer Support organization and cross-functionally, particularly with Product Management and Engineering. You will need very deep technical skills, exceptional bedside manner with customers and colleagues and an analytic disposition. The role reports to the EVP, Customer Success.