Growth - NYC at Plaid Technologies
New York City, NY, US
At Plaid, our mission is to empower innovators by delivering access to the financial system. Hundreds of companies such as Robinhood, Acorns, Stripe, and Venmo, and a growing number of Fortune 50 companies choose Plaid to deliver a best-in-class experience to integrate with banks and the financial system so that they can create the next generation of applications. But we’re just getting started.
The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years.
As one of the first hires in NYC, you will be responsible for working directly with developers and customers to help them create the applications that will achieve this vision. You will be the primary point of contact for Plaid’s east coast customers and will work with them on all stages of integration, account management, product use expansion, and scaling.

What excites you

    • Building product and integration plans with customers and ensuring success in the applications they launch
    • Serving as the primary point of interaction for our customers as they scale
    • Creating resources and answering technical questions as developers begin to work with Plaid
    • Working with our product and engineering teams to translate customer feedback into product insights
    • Identifying new opportunities and use cases for Plaid
    • Helping to expand Plaid's east coast presence through community engagement

What excites us

    • You are highly consultative with a strong business acumen and an acute product sense
    • Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs
    • Experience working and building genuine relationships with customer stakeholders, from entry level to C-level
    • Interest in financial services and technical products; a high degree of intellectual curiosity
    • Excitement to work in a high-growth environment and to help build processes and tools
    • Ability to work with all types of people and build long-lasting relationships
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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