RECEPTIONIST - WALNUT CREEK COLOR BAR at Madison Reed
Walnut Creek, CA, US

Madison Reed is thrilled to be looking for a talented individual, who both loves coloring hair and interacting with customers.   This dynamic role is based in our Walnut Creek Color Bar and on a part-time basis. 

Responsibilities

  • Greet, assist, accommodate and escort all clients and visitors with a courteous joyful nature.  Guest check-in with our booking software
  • Provide the highest level of customer service, including responding to email and phone inquiries for this location 
  • Communicate and engage clients with post-service options with Madison Reed, including products sales, booking future appointments and online subscriptions   
  • Field both internal and external general questions and inquiries
  • Assist with general office duties including filing and helping out on special projects as needed 

Qualifications

  • Cosmetology license preferred but not required. 
  • Cosmetology students encouraged. 
  • Experience and passion for hair color; sales proficiency is highly preferred 
  • Previous beauty service/salon/spa experience 
  • Track record in providing over-the-top, amazing customer service
  • Strong communication skills
  • Excellent problem solving and troubleshooting skills
  • Able to handle several situations at once with poise and confidence
  • Extremely organized and have strong attention to detail
  • Ability to execute quickly and effectively
  • Technologically savvy 
  • Retail experience preferred but not mandatory 
  • This role reports to the Salon Manager 

 Compensation

  • Guaranteed hourly wage + retail commissions. 

 

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

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