ABOUT THE ROLE:
In this role you lead a team that manages the informational and operational flows across the revenue funnel for Udemy for Business. Rather than independent units of sales operations, marketing operations, and customer operations, we are centralizing these functions into a single revenue operations so a single group can conceptualize and manage our business from Lead to Closed Won opportunities.
The ideal candidate possesses a broad understanding of enterprise SaaS Sales, Marketing, and Customers success and what great operations look like in each of these disciplines. You are an expert in Sales ops or Marketing automation, and have a strong understanding/interest in the other side of the house. You are data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You understand how impactful data can be in determining the right strategy, and how important smooth operations are to executing that strategy. You roll up your sleeves, but also thrive in building teams in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. Fundamentally, you want to lead a great team while building out a new model for driving operations in a SaaS business.
We believe anyone can build the life they imagine through online learning. Today, more than 30 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), and São Paulo (Brazil).
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