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TITLE

 

VP of Experience

COMPANY

 

Exabeam

LOCATION

 

San Mateo, CA, US

Description

Exabeam is the Smarter SIEM™ company. We empower enterprises to detect, investigate and respond to cyberattacks more efficiently so their security operations and insider threat teams can work smarter. Security organizations no longer have to live with excessive logging fees, missed distributed attacks and unknown threats, or manual investigations and remediation. With the Exabeam Security Management Platform, analysts can collect unlimited log data, use behavioral analytics to detect attacks, and automate incident response, both on-premises or in the cloud.
 
Position Overview
The Head of User Experience will report directly to the VP of Products and Research and oversee all aspects of the user experience across the Exabeam Security Management Platform. The Head of UX employs design thinking as a guiding principle and works – together with the team – with users, product managers, engineers, marketing, and other constituents across Exabeam and its ecosystem. The UX team plays a key role in the development and delivery of delightful, end-to-end user experiences. This is a hands-on leadership role requiring a user-centric view into our solutions and a passion for creating high-impact user experiences at scale. You will bring the smarts of a product manager to understand prioritization and how to measure outcomes. In return, you will work in a fast-paced, rapidly evolving, dynamic environment in a high growth, cyber security organization.
 
Our Team 
The design team is made up of product and visual designers who work hand in hand with their peers in product management and engineering to build Exabeam products. Our team members combine great visual sense with a deep understanding of the subtle nuance that makes a complex product feel simple and intuitive. 
 

Responsibilities

    • Understand and engage with customers and other stakeholders on comprehensive set of topics, including strategy, roadmaps, and user journey performance
    • Collaborate with a team comprised of product managers, architects, engineers, and key customer contacts to bring new products to market
    • Partner with Product Management to integrate and prioritize UX requirements into product roadmaps
    • Participating in key sprints and product reviews in partnership with the Product Manager(s)
    • Implement the guidelines, tools and processes required to scale great design across Exabeam
    • Develop guidelines or best practices for designing customer journeys (continuously update playbook)
    • Setup customer research and user testing (e.g., customer and staff panels, personas, analytics)
    • Participate and present in senior executive meetings

Requirements

    • BS degree in a business discipline or Computer Science, Information Systems, HCA or equivalent experience required
    • 10+ years of applied UX/UI design experience and 8+ years of design leadership
    • Experience in design-thinking or other structured innovation methodologies
    • Strong user experience (UX/CX)/design sense, with a record of building great products
    • Ability to think like a customer and see our experiences through a user-centric view
    • Proven ability to set up the right systems, tools, processes and guidelines to scale a superior UX design across a large engineering team and product set
    • Well-developed strategic-thinking skills, with the ability to excite and lead others in a highly collaborative environment
    • Sense of urgency with disposition to execute and a demonstrated career of successful program implementations
    • Hands-on capabilities, and proven experience in gathering and transforming user experiences
    • Top notch written, visual and oral communication skills
Exabeam is privately funded by Aspect Ventures, Cisco Investments, Icon Ventures, Lightspeed Venture Partners, Norwest Venture Partners and well-known security investor Shlomo Kramer. For more information, visit https://www.exabeam.com or follow us on Twitter @exabeam.

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