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San Francisco, CA, US

Description helps salespeople have better conversations by using AI and machine learning to pinpoint what the top performers are saying and doing differently. Those behaviors can then be replicated across the entire team to increase quota attainment and slash on-boarding time of new team members. Customer-facing teams at hundreds of companies like LinkedIn, GE and ZipRecruiter use Gong to improve their customer experience in millions of conversations every day.


Sr. Manager, Marketing Operations


What you’ll be doing:

Manage our marketing technology to the level that vendors will clamor to write a case study on how you do it (we use awesome tech like Marketo, Outreach, Drift, Chili Piper, Sendoso and more).

Optimize our lead flow from marketing to the sales development team through things like account scoring, contact scoring, setting alerts, and more. We get a ton of leads and need your help prioritizing the right ones. Own the campaign creation process in Marketo (don’t worry, we got the content and demand gen stuff covered, but you bring it to life).

Generate a better prospect experience by removing friction from our campaigns and therefore increase our conversion rates.

Drive data integrity at Gong, so we have the best data to understand the efficacy of our efforts and make strategic decisions on how to improve. Be a report and dashboard wizard. You’ll synthesize reports that will help us make our most important strategic decisions.

Everything above and more to help contribute to the team’s main goal of maximizing qualified opportunities and building our brand.


You are:

Inquisitive by nature.

Passionate about providing an exceptional customer experience.

Analytical, resourceful, detail-oriented, and well-organized.

A strong team player, but still a self-starter who thrives in a fast-paced, high-growth startup environment.

Someone who flourishes when given responsibility and a sense of ownership.


You’ll get to:

Work closely with some of Silicon Valley’s best talent to create a truly amazing team.

Join a fast-growing company early, make a difference, and really enjoy the ride.

Challenge yourself and take your career to the next level.

Enjoy a competitive compensation package filled with some awesome perks like a gym membership, free lunch every day, on tap flavored water, and more.

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