About The Role
Leanplum is looking for a talented, team player with great initiative, to fill a key role on its Customer Success Team. The ideal Customer Success Manager (CSM) will play a key role in building our relationships with a portfolio of enterprise customers. They will also onboard new customers by guiding them through the kickoff process and ensuring proper implementation. As a CSM they will have a strong understanding of the customer’s business and use cases, so that they can provide consultation on the uses of Leanplum based on client’s specific use cases. Not only that, but they will also need to develops a network of champions within each account through education, coaching and troubleshooting. A successful candidate will be a self-starter, with high energy, have a team player mentality, and is willing to take coaching advice and apply it immediately.
Leanplum is an equal employment opportunity employer for all applicants and employees. We do not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by applicable local, state, or federal laws. When necessary, we also make reasonable accommodations for disabled employees and for pregnant employees who request an accommodation, with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions.