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Supply Production Coordinator






New York City, NY, US


Casper is looking for a Production Coordinator to assist in product procurement, production planning, and vendor compliance. As a production coordinator, your work will lead to the health of performance within your respective category!

Casper ( is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows, a matching foundation, and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

  • Work with Ops demand planning team to report weekly open orders and in transit orders
    • Maintain production order tracker
  • Work with production manager on all orders for internal teams. Organize and ensure required ship dates are met
    • Casper internal orders from other teams (Biz dev, marketing, comms, creative)
    • Orders from Sourcing/QA/Manufacturing - Samples, testing
  • Assist with PO creation, monitoring of approvals and distribution to suppliers through the ERP system (JDE).
  • Partner with logistics team to ensure shipments are assigned the appropriate ship method and are being received at warehouses/3PLs in the designated amount of time.
  • Support AP team with vendor account reconciling
    • Ensure receipts match orders.
    • Reconcile with the vendor if there are any discrepancies
  • Support open order reporting (customer and vendor orders)
  • Ensure SKU information is maintained, request amendments as needed
  • Assist in front to back Ops systems management
  • CX liaison - communicate updates between Operations and CX, specifically with inventory inquiries and message ship by date management.
  • Manage retail transfer orders systematically (key, monitor, confirm receipt)
    • partnering closely w/ demand allocator, fulfillment managers, logistics manager to ensure all transfers are correct and executed on time

Our dream candidate is...

  • Bachelor's degree required:
    • preferred degree in Supply Chain Management. Finance, Economics or Mathematics.
  • 1-2 years experience in supply chain
  • Great communication and organization skills
  • Proficient in Excel and G suite (sheets, docs, slides)
  • Experience with ERP, WMS, TMS or PLM is preferred!
  • Diligent and problem solving

The syrup on your waffles

  • Salary to pay your bills, a potential bonus for some splurging, and equity so that you’re part of the Casper family.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).
  • 401K program so you can still spend money later in life.
  • Extra cash incentives for being healthy and fit (we actually give you money to track your sleep!).
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • Bi-weekly catered lunches to catch up with your teammates.
  • Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
  • Nap pods, for those days when you stayed out a little too late...
  • A full gifted bed set when you join (mattress, sheets, pillows, the works)!

Apply for the job

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