Senior Data Analyst, Travel Insights at Sojern
San Francisco, CA, US

The Company

On the Deloitte Fast 500 for five years running, Sojern applies technology to the travel advertising space, delivering $10B in bookings for the thousands of hotel, airline, and cruise companies that make up our customer base. Our goal is to show the right ad at the right time to the right person, and we use our significant data advantage to make that happen.

Sojern is a profitable privately-held company that has a clear path to significant upside. This unique situation enables a culture that values a balance between impact and life. For example, we have company-wide volunteer goals and we encourage travel and time off.


The Role

As part of our efforts to grow Sojern’s Engineering organization, we are looking for a Senior Data Analyst to be part of an integral member of an outward-facing Travel Insights, Analytics, and Reporting team, focused on:


  • Analyze large sets of data to generate insights for internal and external customers in SQL, R and Python.

  • Work closely with business stakeholders to understand and translate their needs into data insights that drive client relationships and help people do their jobs more effectively.

  • Translate your insights and describe your techniques in non-technical language.

  • Visualize key insights into Tableau dashboards, MS Excel, MS PowerPoint, and deliverables. Express your ideas and absorb other people's, influence the team, and grow. Diligent written and excellent presentation skills are key.

  • Cooperate with global teams on projects with occasional travel.

  • Complete projects with high quality and in a timely manner.


As one might expect, travel planning is complex and thus results in a wealth of diverse data that can be leveraged extensively both for actionable insights and compelling marketing.  Rigorous analyses of travel data can result in better understanding of the complex trip planning process involving intertwined paths to purchase, realizations of what micro and macro factors drive and affect the travel industry, better understanding of the value of particular data sets, and a broad understanding of the travel marketplace.  Such analyses, if packaged right, can lead to invaluable actionable insights that are indispensable to clients, partners, and the travel industry as a whole. Sojern is already leading the way in travel insights and we’re looking for a team player to help us further accelerate these efforts.  


The Expertise We’re Looking For:

  • Experience in producing actionable insights that are based on rigorous analysis of complex and large data sets with minimal guidance.

  • Experience in working across an organization, championing the collaboration of all stakeholders toward the common goal of maximizing the value delivered.

  • High-level of comfort communicating effectively across internal teams and with external stakeholders, e.g., clients, partners.

  • Extensive hands-on experience in data analytics, reporting, and software engineering technologies and processes often used to process, distill, and present large data sets.

  • Experience in developing and maintaining reports that turn into POCs and/or actual reporting.

The Skills You Bring:

  • 4+ years of experience in extracting insights from data with any two of these data tools: Excel, R, Matlab, SAS, Python notebooks, Tableau, Microstrategy.

  • 4+ years of experience with one of these data retrieval languages: SQL, HQL or BigQuery SQL.

  • Data visualization experience (Tableau, Looker, etc.) and building PowerPoint decks to tell a story.

  • Proficient in Spanish (reading and writing) is a plus in order to better serve our growing LATAM clients.

  • Detail-oriented and self-driven.

  • Ability to work independently or in a group in fast paced environment, balance multiple priorities, work with remote offices around the world.

  • Production experience delivering reports to business stakeholders.

  • Excellent oral and written communication skills; comfortable presenting to clients and to all levels of organization.

  • BS/MS Physics, Statistics, Applied Math or practical equivalent desirable.

  • Knowledge of advertising technologies, techniques, pitfalls, opportunities.

  • Experience with AppNexus, MediaMath, DBM or other equivalent display ad delivery DSP.


The Value You Deliver:

  • Maintain the focus on core initiatives, such as thought-leadership reporting, client and partner actionable insights, insights product evolution, and data need specification and evolution.

  • Support our efforts of packaging our extensive travel insights into products that guide our clients through their media planning efforts.

  • Through close collaboration with your team and the Product team, contribute in the ideation, design, prototyping, and productization of actionable Insights reports that leverage our vast travel data to deliver best-in-class and scalable travel insights.

  • Take on an active role in our data-driven culture and foster/cultivate relationships with other teams to develop the tools and processes needed to maximize the inherent value of our data.


The Perks

  • Opportunities: Be part of a growing team with training and support to help you grow.

  • Ownership: Lead creative and challenging projects.

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations.

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment.

  • Upside: Stock options.

  • Time Off: Flexible vacation days.

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