Working alongside the Director of Marketing, the Senior CRM Marketing Manager will own the email strategy, from leading and directing campaigns to inception and execution, including post-campaign analysis. S/he will be responsible for growing and maintaining the Knotel customer database through the development of acquisition, retention and re-engagement strategies. The role will use data, insights and a consumer mindset to drive lifecycle programs and create personalized communications through the email channel.
The ideal candidate must have a passion for creating compelling email and push marketing campaigns centered around effective lifecycle management.
What You’ll Do
Who You Are
You are an expert on customer segmentation, engagement marketing, targeting, and database marketing methods and thrive when moving quickly and wearing many different hats. You're fully comfortable working cross-functionally and on multi-channel marketing strategies and are outcomes-driven, analytical, and constantly looking to optimize. You also have the following:
Knotel empowers companies to be their most productive by providing tailored, responsive spaces that flex to meet their evolving needs.
Named a Business Insider Top 50 Startup and New York's Hottest New Workspace Model, Knotel has over 100 locations across more than 2 million square feet in New York, San Francisco, London, and Berlin. Founded in 2016, Knotel has raised $160 million in funding. Knotel’s member network includes companies like Starbucks, Cheddar, and King. Visit Knotel.com to learn more.
Our Core Values
Fly your Flag - Don’t check your identity at the door. Bring it inside - we are better for it.
Don’t Look Away- Care for the details no one told you about. Make every space a home and give the gift of belonging.
Outcomes, Not Processes- Time is precious. Save it. Start with the goal and back out the journey
Get Uncomfortable- Innovation starts at the edge of the unknown. Embrace the adventure and sign up for the hairy challenges.
“Where is it Engraved…”- Question orthodoxy.
Share in the Victory Dance- No one summits alone. Leverage the best in others and offer the most in yourself.
Diversity & Inclusion at Knotel
At Knotel, we know that a diverse workforce fosters our individual and collective success. We are committed to building an inclusive, collaborative culture where people of all races, genders, sexual orientations, and religious backgrounds can do their best work. This is all fueled by our employees, who drive the efforts and initiatives outlined here.
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