Uber Eats Regional Operations Manager, Virtual Restaurants at Uber
New York City, NY, US

About the Role

The Virtual Restaurants team will build and scale VRs across US/CAN, empowering restaurants to grow and reimagine their businesses, filling selection gaps beyond the bounds of brick & mortar, and creating a competitive advantage for Uber Eats. This is a unique opportunity to join a "start-up within a start-up" working on one of Uber Eats' big bets. It will require an entrepreneurial individual with a passion for creative problem solving and an eye towards continuous optimization and scale.


As a member of the VR Operations pod, you will report into the Operations pod lead and own initiatives from beginning to end, ranging from areas such as VR concept selection, sales and onboarding, post-launch guidance, to expansion strategy.

What You'll Do

  • Create and iterate on operational strategies and data-driven processes for Virtual Restaurant initiatives
  • Build, test, and streamline playbooks and processes with an eye toward continuous optimization and scale
  • Track and report on results and key metrics
  • Collaborate with city operations teams and HQ cross-functional partners, including product, data science, and marketing

What You'll Need

  • Experience creating and optimizing processes
  • Effective project management track record
  • Strong communication skills with the ability to distill complex issues and detailed analysis
  • Data-driven decision making mentality and sound business judgment
  • Interpersonal skills -- you love talking to people and getting them excited
  • Comfort with and ability to stay focused in an ambiguous and rapidly evolving work environment
  • Demonstrated time management and organizational skills with the ability to multitask and prioritize
  • Speed, resourcefulness, and go-getter attitude
  • Proficient in Excel and Salesforce
  • Knowledge of SQL preferred but not required

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

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