Based out of the EMEA headquarters in Hilversum, the Netherlands or in our office in Salzburg, Austria, the technical support engineer will become part of a small but experienced support team.
The main duty of the EMEA support engineer is to provide technical post-sales support through web based case systems. Managing critical issues is part of the day-to-day business.
Essential Skills & Experience
Fluent in German and English is a must.
The individual must have a very strong technical background and be experienced in troubleshooting issues. Reproduce customer environments in order to root cause issues is key.
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