Stay in Touch

TITLE

 

Quality Manager

COMPANY

 

Ritual

LOCATION

 

Culver City, CA, US

Description

Based in sunny Los Angeles, Ritual is a health brand led by the belief that you should know exactly what’s in your vitamin and how it works. We use only the best nutrient forms and publish our sources and research for all to see—because transparency is our thing. Our mission is simple: to inspire healthy habits so women can be their best every day.
 
Our team of curious skeptics is made up of world-class scientists, artists, expert marketers and strategists. We’re well-funded, growing quickly and on a mission to reinvent an entire industry. If you’re a team player who refuses to settle for the status quo, we want you. Welcome to your new daily Ritual.
 
Essential
Ritual is looking for an organized and energetic Quality Manager to help continue to develop our Quality Assurance and Quality Control program. This role will oversee the QA/QC program for vitamins and dietary supplements, food, and personal care, working closely with suppliers, manufacturers, and third-party laboratory testing groups. This includes maintaining and reviewing specifications and test results to ensure consistent product quality and safety for Ritual’s product portfolio. The ideal person will have excellent time management and problem solving skills.

What You'll Do

    • Oversee the development, implementation and monitoring of product testing specifications, including analytical, safety, and stability requirements.
    • Manage all quality-related requirements for Ritual’s third-party certification programs.
    • Optimize and reinforce Ritual’s quality department protocols through risk mitigation strategies, standard operating procedures and testing specifications.
    • Build, develop and strengthen working relationships with current and future Ritual partnerships including manufacturers, packagers, and third party analytical laboratories.
    • Work closely with Operations and R&D teams for product development, product release, and product deviation events such as corrective action discussions, and non-compliant product disposition decisions.
    • Manage the coordination of quality functions for contract manufacturing projects with a strong understanding of process flows from Ritual’s suppliers and manufacturers.
    • Oversee the investigation of unusual situations from manufacturing/packaging, purchasing, receiving, quality control and customer complaints.
    • Monitor all packaging and manufacturing quality activities on a daily basis and conduct material reviews when necessary.
    • Present periodic reports on quality events and topics to the R&D and Operations teams.
    • Follow all cGMPs and complete all cGMP related paperwork; attend yearly training.
    • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and collaboration.

Who You Are

    • Analytical. Strong technical leadership, skills and experience.
    • Organized. Ability to manage multiple internal and external stakeholders for quality programs. Ability to prioritize and effectively multi-task.
    • Relationship-driven. Excellent  communication and relationship building skills.
    • Level-headed. Strong negotiation, collaboration, and conflict resolution skills.

What You Need

    • Education: Bachelor’s Degree in Chemistry, Biology, Microbiology, Food Science or a related field.
    • Experience: Minimum of two years experience in a quality role within dietary supplements, food or related field.
    • Thorough understanding of the dietary supplement, food and personal care categories, including FDA/FTC regulations.
    • Leadership and implementation experience in Quality Management Systems (QMS) to Ritual.
Why Ritual?
Since launching in October 2016, Ritual has grown to be a cultural revolution in the health industry. We’re not about pseudoscience, half-truths or health fads. We are simple, effective and backed by real science. We also have some pretty great benefits & perks, including...
Equity participation
401k Match - Up to 4%
Unlimited PTO - 10 days minimum to keep you fresh
Bi-Annual Performance Reviews
“Ritual First Fridays” - Entire company works from home first Friday of each month
3 months paid maternity/paternity leave and we cover health insurance during any additional time taken under protected baby bonding time off
Catered lunch two days per week from a private chef
Specific baby days in the office and a pump room for new mothers
Dog days in the office
Kombucha/cold brew on tap
Commuter benefits - $100 per month towards public transportation and Uber Pool/Lyft Line
Company offsite events (hikes, Dodger games, happy hours, etc.)
Periodic private workouts with trainers in-office
Periodic meditation sessions in-office
Homemade breakfast bagel cart in the office once a month
Stocked kitchen: food, drinks, snacks

Apply for the job

Subscribe to our blog.


 

Blog & Newsletter Signup