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Home Operations - National Program Manager






Phoenix, AZ, US


About Opendoor
Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we are on a bold mission to empower everyone with the freedom to move by making buying, selling and trading-in a home stress-free and instant. In five years since we started, we have hired an exceptional team, seen strong growth, bought and sold over 20,000 homes (with an annual purchase run rate exceeding $3.8 billion), and raised $1.3 billion in funding. The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide.
About the Role
As a Home Operations National Program Manager, you are responsible for designing, implementing, and scaling programs aimed at pursuing operational excellence across Home Operations. You will develop a detailed understanding of our business and, over time, leverage that perspective to become a trusted partner and advisor to operators. You will work cross-functionally and oversee programs from end-to-end in order to drive meaningful business outcomes and metrics.

You’re excited about this opportunity because you will...

    • Work with the Head of Home Operations on programs to drive core business metrics
    • Collaborate cross-functionally on projects to drive operational efficiency across Home Operations
    • Work closely with operating teams to design, run, and analyze experiments across all stages of the operations
    • Drive and support team projects and goals on a quarterly cycle, measuring impact against key team metrics
    • Provide actionable insights and recommendations for improving the effectiveness of operating processes
    • Regularly communicate program updates to senior leadership and other key stakeholders

We’re excited about you because…

    • You have 3 to 6 years experience in operations, project/program management, consulting, or a high-performance professional services firm
    • You have excellent verbal and written communication skills
    • You have strong attention to detail
    • You have excellent problem solving and analytical skills, including strong Excel and PowerPoint skills and familiarity with SQL

You Are:

    • Excited by operational process and challenges, with a knack for uncovering how to make things work, even with limited resources
    • Comfortable with project managing a process that involves multiple teams, and manage key stakeholders properly if issues arise
    • Able to juggle multiple tasks at once and prioritize which ones are most important first
    • Flexible, scrappy, and willing to roll up your sleeves to do “whatever it takes”
    • A strong and structured communicator, both verbally and in writing
    • You’re highly self-motivated, have a stellar work ethic and you’re looking for the right company to see your impact
More About Us
Want to learn more about us and how we are revolutionizing the home buying and selling process? Check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts on Medium to hear about the work we are doing.
We Offer the Following Benefits and Perks:
- Full medical, dental, and vision with optional 70% coverage for dependent
- Flexible vacation policy
- Educational budget to invest in your career development and growth
- Fitness/Commuter Benefit stipend
- Generous parental leave
- Paid time off to volunteer
Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor values Openness
Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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