Senior Product Manager, Platforms at Udemy
San Francisco, CA, US
As a Senior Product Manager for Platforms (Finance & Fraud), you will oversee the product strategy and execution for our technical integrations, systems, and fraud. Your mission will be to ensure Udemy’s global growth by enabling seamless and trustworthy experiences among students, instructors, and companies by building innovative solutions that detect and mitigate risk to the business. Success requires a tight and forward-looking relationship with multiple data science, customer support, trust & safety, and finance stakeholders. We are seeking a combination of strong vision, strategic leverage, team leadership, and high-velocity execution.

Here's what you'll be doing:

      • Lead the strategy, prioritization, and execution for third-party integrations, application security, and fraud
      • Define and author product specifications to be used by product development teams in the implementation and delivery of product initiatives
      • Lead the strategic development and ongoing refinement of customer-facing policies that govern the marketplace through an approach that is both data-driven and empathetic
      • Build in-depth understanding of our B2B and B2C customers, internal users, systems, and tools
      • Drive cross-functional collaboration to deliver successful products and/or features

Were’ excited about you because you have:

    • BA / BS required, ideally in a technical field
    • 5+ years of product management experience targeting technical audiences, with a passion for building new technology
    • You are excited about highly complex problems, systems, and interactions
    • You have great attention to detail but base your strategy on the big picture objectives
    • You understand how technology can solve customer problems and can engage in the details with the engineering team to find simpler solutions
    • Knowledge of agile development methodologies and tools
    • Passion about the education space and the problems we are solving
    • Natural talent for moderating competing ideas and finding creative solutions
    • Comfortable managing local and remote Product and Engineering teams (Ireland and Turkey)

Nice to haves:

    • BA/BS in Computer Science or related technical field is ideal
    • Experience with delivering supply side products for two-sided marketplaces/platforms
    • Experience with SQL for pulling and analyzing data
We believe anyone can build the life they imagine through online learning. Today, more than 30 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), and São Paulo (Brazil).

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