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TITLE

 

LIFECYCLE MARKETING MANAGER

COMPANY

 

Madison Reed

LOCATION

 

San Francisco, CA, US

Description

As the Lifecycle Marketing Manager for Madison Reed, you are an ambitious CRM/email marketer looking to have major business impact in a hot D2C start-up by building a best in class customer engagement and retention strategy. You are data-driven, and customer focused, you will own email strategy and execution from end to end driving greater subscriber growth and retention!

In the beginning, The Lifecycle Marketing Manager will manage email engagement and segmentation strategy, triggered lifecycle flows, A/B testing and analysis, and cross functional project management and execution of customer marketing initiatives. In addition, you will report on email and customer-level metrics and make recommendations to improve customer lifecycle performance.

As the Lifecycle Marketing Manager develops within their career, they would contribute significantly to the department and company’s KPI's around reducing churn and unlocking the key of turning prospects into customers and customers to subscribers. The Lifecycle Marketing Manager would work cross-functionally with several departments such as digital product and creative. As this is the epicenter of how we communicate with all different types of customers along their entire journey with Madison Reed. The Lifecycle Marketing Manager would be innovative, exact change quickly & help build/create programs as we expand our omni channel foundation! 

What You Will Bring:

  • 2+ years of experience with CRM marketing strategy and execution.
  • Expertise in all aspects of email marketing including email design, creative best practices, deliverability, etc.
  • A self‐starter who thrives in a fast‐paced environment.
  • Detail oriented, ability to execute complex segmentation and dynamic campaigns in a timely delivery with a high degree of accuracy.
  • Ability to communicate effectively strategies & results across multi levels within the organization.
  • Possess A data-driven mindset with experience running tests and control analysis.
  • Customer journey based or subscription marketing background highly desired.

Who We Are:

Founded in 2013, Madison Reed is a prestige beauty brand that empowers ALL women with a revolutionary way to color their hair. Love, Joy, Courage, Responsibility, and Trust. Join a company where we live and breathe these values, from how we treat our customers to our growing team. Madison Reed believes all women should own their beauty, which includes deserving more and living their most brilliant and honest expression of themselves.  

Madison Reed is revolutionizing the $50 billion hair care industry by making personal care more personal and by offering best-in-class products formulated under strict standards that truly raise the bar. Our deep commitment to the “client” experience paired with our dedication to technology and product innovation has fostered an extremely dedicated, consistently-growing fan base.

Information for Recruiters:

Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.

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