- Hands on experience in supporting Linux based enterprise infrastructure products (storage, networking, virtualization, security, etc.).
- Familiarity with Linux OS installation and management.
- Experience in L3 support and customer interactions for enterprise infrastructure products.
- Experience in Networking.
- Experience in start-up environment.
- Experience in performance analysis.
- Linux OS proficiency.
- Experience in L3 support for storage products
While Weka’s offices are in Tel Aviv, infrequent customer related travel might be needed, such as travel to CA once a year to meet the San Jose, CA support team.
Support SLA with customers is 24/7 hence emergency standby is an integral part of the requirements. Coverage is handled by teams in Tel Aviv and CA.