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Consumer Communications Lead






San Francisco, CA, US


The Communications team at Plaid is looking for a hands-on senior public relations professional to build the Plaid brand among consumers. This is a key role that will shape the messaging, plans and stories to grow awareness of how Plaid, and the fintech services powered by Plaid, can help improve people’s financial lives. The ideal candidate is passionate about lifestyle media relations and has deep experience brand building through multi-channel communication programs. You have experience managing people or agencies, yet are willing to roll up your sleeves to bring the stories to life that inspire people to use the fintech services that improve people’s financial lives.

What Excites You

    • Developing a deep understanding of the fintech industry in order to drive compelling consumer lifestyle narratives
    • Defining strategies to reach consumers, particularly millennials 
    • Building relationships with press, partners and internal stakeholders
    • Collaborating with team members across the company 
    • Fostering consumer advocates 
    • Creating new programs and practices from the ground up
    • Working in a fast-paced environment that values self-starters

What Excites Us

    • 8+ years experience in public relations; financial services industry experience a plus
    • Stellar written and verbal communication skills and a proven track record in integrated communications
    • Relationships with consumer pressExperience managing influencer programs
    • An understanding of how to leverage content strategies to drive consumer awareness
    • A passion for being a part of high-performing teams with a strong bias for action

Apply for the job

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