At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase and Robinhood to Fortune 500 enterprises like American Express, PayPal, JP Morgan Chase and Wells Fargo. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well global financial institutions such as Goldman Sachs and Citi. But we’re just getting started.
The Growth team at Plaid combines deep technical, product, and industry knowledge to help our customers build and scale amazing applications. We believe that the way consumers and businesses interact with their finances will drastically improve in the next few years.
Plaid is looking for an experienced customer-facing professional to manage our relationships with some of the largest names in fintech and financial services. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships (cross-selling/up-selling, increasing utilization) with major enterprises.
You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, product expansion, and account management to ensure impeccable service and thoughtful guidance on how to get the most out of Plaid’s offerings. You must be motivated and take a hands-on approach to understanding our clients’ businesses, strategic goals and how they define success with Plaid’s solutions.