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TITLE

 

Customer Experience Specialist

COMPANY

 

Karat

LOCATION

 

United States of America

Description

Interviewing is the gateway to building careers and teams. Yet, it’s no one’s job to do it with fairness and professionalism -- so we made it our job.

Karat conducts first-round technical interviews on behalf of companies like Indeed, Intuit, Pinterest, and Citrix. Our network of experienced Interview Engineers have conducted tens of thousands of technical interviews with software engineering candidates. Clients increase capacity to interview and unlock engineering productivity, all while providing exceptional candidate experiences.

Our Mission

Our mission is to be the world’s interviewer. We conduct highly predictive interviews for our clients with rigor, humanity and fairness. Karat helps companies hire the engineers they need to create the future and helps ensure that engineers are in jobs that maximize their strengths.

Operations at Karat

The Customer Experience Specialist works at the heart of Karat’s product and operations. You'll play a crucial role in defining the Karat user experience. You’ll be on the front lines in interacting with candidates and interviewers and representing the Karat brand, as well as the brands of our clients. In addition, you will play an important role in helping to refine our core interviewing  product based on your interactions with candidates and interviewers.
  • Non-Permanent independent contractor
  • 100% remote opportunity
  • Shift availability will flex based on volume
  • Must be available at least one weekend day
  • Hourly compensation: $15/hour to start
We are specifically looking for individuals to fill the following shifts:
 
Shift 1
  • Tuesday 8am-12pm PT
  • Wednesday 8am-12pm PT
  • Thursday 8am-12pm PT
  • Friday 8am-4pm PT
  • Saturday 8am-4pm PT

Shift 2

  • Sunday 12-4pm PT
  • Monday 8am-4pm PT
  • Tuesday 12-4pm PT
  • Wednesday 12-4pm PT
  • Thursday 12-4pm PT

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