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Director of Engineering Program Management



PCH International



San Francisco, CA, US


When PCH was founded 22 years ago we quickly began making waves in China's product development and manufacturing industry as an agile partner helping companies produce at scale premier products more efficiently while keeping quality at the forefront. In 2012, those waves reached the shores of the California Pacific Coast when we opened our 35,000 square foot PCH Innovation Hub in San Francisco's Potrero Hill neighborhood. Our hub brings us closer to Silicon Valley, where we have been supporting many of the region's most recognized global brands and world-class Industrial Design studios for decades.
With an impressive customer roster, we are growing our team. We are looking to recruit talented, passionate and driven individuals to our exceptional team in San Francisco. Our Innovation Hub is home to our product design engineering and development team, including mechanical, electrical and firmware engineers, program managers and operational staff. Partnering with our manufacturing and supply chain colleagues in Shenzhen, we work together to guide products from concept to the consumer out-of-box experience.
Who are we?
The PCH team is creative, collaborative and out of the ordinary. We take pride in our work and we have a lot of fun along the way! As an employer, we offer:
- An exceptional team environment where we are passionate about our work and value our colleagues
- A commitment to your personal and professional growth
- A healthy work-life balance in a positive, open and inclusive work environment
- Competitive compensation, comprehensive life benefits, and parental leave options
- The opportunity to travel for project exchanges, collaborations and transitions
- Monthly barbecues, regular after-work outings, and engaging in-house activities to foster relationships across disciplines and departments
- Weekly lunches and a well-stocked kitchen to fuel your creative energy
- An in-house state-of-the-art prototyping lab
Does this sound like the place for you? Please read through the job description carefully and submit all requested application materials. We have openings at various levels of expertise and invite you to apply to the posting that most closely matches your experience level. We are thrilled to be growing our team and can't wait to meet you! 
The Opportunity
PCH is seeking a seasoned and proactive Director of Engineering Program Management with demonstrated leadership and hardware program management experience across multiple disciplines (mechanical, electrical, firmware, industrial design, user experience, and manufacturing). The Director of the Engineering Program Management (EPM) team will serve as both a people manager to the EPM team and as an individual contributor on client-facing programs. The Director will also drive the  studio's overall business objectives by assisting in the scoping, scheduling, and budgeting of incoming projects. This role will work closely with the PCH senior leadership team to troubleshoot project issues, assess allocation of resources and continually mitigate risk as projects unfold. This role reports to our VP of Engineering.

As the Director of the EPM team at PCH, you will:

    • Work with the leadership team to accurately scope, plan and set budget for incoming new projects
    • Motivate and empower the EPM team to meet their programs’ stated goals and deliverables on schedule
    • Cultivate a relationship of trust with all of our client teams by supporting and advising the EPM team
    • Actively participate in the EPM team’s client-facing meetings as needed
    • Lead the growth of the EPM team through recruiting and hiring new team members, as well as developing and mentoring our existing team of talented EPMs
    • Spearhead multi-disciplinary hardware engineering teams as the lead EPM on our most complex product development programs, including creating, managing and communicating the schedule, budget, project goals, and deliverables to your project team
    • Travel occasionally to China to collaborate with our manufacturing team leadership and to assist in bringing products successfully to market (avg. once per quarter)
    • Report on the financial health of all of our programs to the leadership and finance teams
    • Implement new program management processes and document best practices in order to improve the efficiency and quality of our work
    • Contribute not only to our portfolio of work, but also to our culture of inclusivity, creativity, determination, and fun! 

As the Director of the EPM team at PCH, you bring:

    • 10+ years of experience as a technical hardware project or program manager (e.g. consumer electronics, medical devices)
    • Exemplary written communication skills and public speaking skills that enable you to inform and engage with clients throughout all phases of our programs
    • Proven success in consulting or high-touch client services industries
    • A high degree of emotional intelligence and the ability to hold team members accountable
    • Experience managing a team of Program Managers as direct reports
    • Demonstrated initiative and accomplishments working across departments and geographies to implement smart processes while fostering a collaborative work environment
    • A track-record of shipping 4+ consumer hardware products or sub-systems as a lead project manager
    • Demonstrated understanding of project management best practices, methodologies, standards and tools to drive projects to completion (i.e. Gantt tools, Jira, etc. Experience with Earned Value Management is a plus)
    • Comprehensive familiarity with the product development process for different disciplines and how they interact (mechanical, electrical & embedded firmware engineering, manufacturing, and industrial design preferred) throughout the hardware product development process, from concept to manufacturing
    • Extensive experience successfully planning scope, schedule and budgets for multiple large-scale projects and executing within those parameters
    • The ability to solve complex challenges on your own as well as sound judgement of when to escalate issues to your leadership team
    • A degree in an engineering field, or deep knowledge of hardware product development principles gained through professional experience
If it can be imagined, it can be made.
At PCH, we push past the normal standards of customer satisfaction, engineering and manufacturing ingenuity, and what it means to be a collaborative team.
We partner with innovative Fortune 500 companies and startups that are passionate about design, brand, and the consumer experience. We help guide product development through all phases of the product journey -- from concept and design engineering, manufacturing, pack out and fulfillment, to supply chain and inventory management. Hardware development is fast-paced and rewarding. At PCH we are proud to celebrate our successes as a team.
If you are an imaginative, thoughtful, and open-minded innovator, we'd love to meet you. 

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