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People Ops (HR) Generalist






Phoenix, AZ, US


The HR Generalist will play a critical role in the day-to-day people related operations in the local markets and within the People Operations team. This role will work closely within both the People Operations team, but also partnered with the People Business Partners to support the everyday needs of employees. This role will manage the daily employee lifecycle processes and interact regularly with employees. This person should be able to demonstrate a great degree of empathy, while also being resolution and results driven.

Essential Functions:

    • Act as the local People Team point of contact for employees of the local markets.
    • Assess requests/queries escalated to you for criticality, priority, and complexity. 
    • Provide resolution to more complex operational issues/queries from the business.
    • Pair closely with the local People Business Partner to provide support on executing initiatives and People Team Programs like salary reviews, performance review, organization changes, etc. 
    • Act as point person for standard employee relations or performance issues. 
    • Act as confidential and safe point of contact for employees in need of People Team guidance or assistance. 
    • Provide excellent customer service to our customers - employees.
    • Communicate with the Head of HR Operations to keep informed on trends, risks, or more serious issues. 
    • Maintain the integrity of the data in the HRIS for the aligned markets.
    • Support the PBP on employee life-cycle processes, such as onboarding, promotions/transfers/termination.
    • Maintain a positive attitude and flex with the ebbs/flows of business needs.
    • Collaborate effectively with other People Team stakeholders.

Required Competencies:

    • Demonstrate superb customer service to employees.
    • Able to incorporate effective HR process in the workplace.
    • Highly organized and able to act with a sense of urgency.
    • Able to be detail oriented and understand the needs of our customers.
    • Able to solve problems quickly and resolve issues.
    • Ability to collaborate effectively with team members and stakeholders. 
    • Positive get-it-done attitude.
    • Trustworthy and able to maintain confidentiality.
    • Willingness to roll up their sleeves and be hands on.
    • 4+ years of HR experience required.
    • Workday experience preferred.
More About Us
Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
We Offer the Following Benefits and Perks:
- Full medical, dental, and vision with optional 70% coverage for dependents
- Flexible vacation policy
- Educational budget to invest in your career development and growth
- Fitness/Commuter Benefit stipend
- Generous parental leave
- Paid time off to volunteer
Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor values Openness
Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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