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TITLE

 

Data Analyst, Travel Insights

COMPANY

 

Sojern

LOCATION

 

San Francisco, CA, US

Description

On the Deloitte Fast 500 for five years running, Sojern applies technology to the travel advertising space, delivering $10B in bookings for the thousands of hotel, airline, and cruise companies that make up our customer base. Our goal is to show the right ad at the right time to the right person, and we use our significant data advantage to make that happen.

Sojern is a profitable privately-held company that has a clear path to significant upside. This unique situation enables a culture that values a balance between impact and life. For example, we have company-wide volunteer goals and we encourage travel and time off.

 

The Role

As one might expect, travel planning is complex and thus results in a wealth of diverse data that can be leveraged extensively both for actionable insights and compelling marketing.  Rigorous analyses of travel data can result in better understanding of the complex trip planning process involving intertwined paths to purchase, realizations of what micro and macro factors drive and affect the travel industry, better understanding of the value of particular data sets, and a broad understanding of the travel marketplace.  Such analyses, if packaged right, can lead to invaluable actionable insights that are indispensable to clients, partners, and the travel industry as a whole.  While Sojern is already leading the way in travel insights, we are looking to enhance and accelerate our travel insights efforts by bringing on board an experienced Senior Data Analyst to be an integral member of an outward-facing Travel Insights, Analytics, and Reporting team.  This Senior Data Analyst will: 

  • Extend Sojern’s technical expertise in travel insights and identifying opportunities for improving either our data footprint or our data use/interpretation.

  • Work closely with business stakeholders to understand and translate their needs into data insights that drive client relationships and help stakeholders and, by extension, their clients do their jobs more effectively,

  • Translate our complex data into easily consumable reports that facilitate the garnering of  actionable take-aways.

  • Visualize key insights into Tableau dashboards, MS Excel, MS PowerPoint, and deliverables, express ideas and absorb/understand stakeholder’s needs.

  • Cooperate with global teams on projects that deliver client and partner value.

The Expertise We’re Looking For:

  • Experience in producing actionable insights that are based on rigorous analysis of complex and large data sets.

  • Extensive hands-on experience in data analytics, reporting, and software engineering technologies and processes often used to process, distill, and present large data sets.

  • Experience in collaborating with Engineering, Data Science, and Product teams on data, analytics, and reporting projects/products.

  • Experience in working across an organization, championing the collaboration of all stakeholders toward the common goal of maximizing the value delivered.

  • High-level of comfort in communicating effectively across internal teams and with external stakeholders, e.g., clients, partners.

  • Knowledge of advertising technologies, techniques, pitfalls, opportunities; e.g., experience with ad delivery platforms such as AppNexus, MediaMath, DV360, and FB.

The Skills You Bring:

  • 1+ years of experience in extracting insights from data by leveraging data retrieval (e.g., SQL, HQL or BigQuery SQL), data manipulation (e.g., Excel, R, Matlab, SAS, Python notebooks), and data visualization (e.g., Tableau, Looker) technologies.

  • Ability to work independently or in a group in a fast-paced environment, balance multiple priorities, work with remote offices around the world.

  • Excellent oral and written communication skills; comfortable presenting to clients and to all levels of organization.

  • BS in Computer Science, Mathematics, Statistics, Physics, or related field is required; MS/PhD in STEM field is a plus.

  • Proficient in Spanish (reading and writing) is a plus in order to better serve our growing LATAM clients.

 

The Value You Deliver:

  • Maintain the focus on core initiatives, such as thought-leadership reporting, client and partner actionable insights, insights product evolution, and data need specification and evolution.

  •  Support our efforts of packaging our extensive travel insights into products that guide our clients through their media planning efforts.

  • Through close collaboration with your team and the Product team, contribute in the ideation, design, prototyping, and productization of actionable Insights reports that leverage our vast travel data to deliver best-in-class and scalable travel insights.

  • Take on an active role in our data-driven culture and foster/cultivate relationships with other teams to develop the tools and processes needed to maximize the inherent value of our data.

 

 The Perks

  • Opportunities: Be part of a growing team with training and support to help you grow.

  • Ownership: Lead creative and challenging projects.

  •  Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations.

  •  Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment.

  • Upside: Stock options.

  • Time Off: Flexible vacation days.

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