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Scrum Master/JIRA Administrator and Workflow Specialist






Denver, CO, US


NextHealth Technologies is a high growth, venture-backed company located in downtown Denver, Colorado. Our advanced analytics platform enables healthcare companies to make data-driven decisions that save money and optimize outcomes. We’re a tight-knit team of doers that thrive in a fast-paced and agile environment. We nerd-out on our AI and machine learning technology platform and our approach to big data analytics.


Our team members enjoy:


Competitive salary plus 10% annual bonus potential

Stock options

Unlimited PTO

Medical benefits starting at $0 + HSA gift up to $350 every month

$100 commuter benefit

Free onsite gym

The Scrum Master/Jira Administrator and Workflow Specialist is responsible for assigning and trafficking all Digital-related work across NextHealth Technologies development, analytics, and engineering teams. This role focuses on supercharging the organization’s production, ensuring sprints are executed as planned. This role owns the cadence of scrum and Kanban workflows, ensuring that work priorities are identified and worked, that development team commitments are met, and that the team is continually improving its velocity of delivery.


This role will lead and manage all of the capabilities of the Atlassian/Jira system to setup an agile work environment and own the agile process that uses Atlassian/JIRA as its core development management solution.


Duties & Responsibilities:


Configure Jira for lean-agile teams as well as a Kanban group

Maintain proper balance between standardized views and processes with flexibility so that the organization stays agile

Traffic/assign all development work based on a line of site into resources available among shared resources, coordinating all deliverables to ensure they’re delivered on-time

Supervision of scheduling and implementation of all work, managing project timelines and sprints, ensuring all projects are executed as planned

Closely monitor velocity and work with the departmental heads to make sure all developers are being productive and are set up to succeed each and every sprint.

Run all Scrum ceremonies including the daily stand ups, backlog grooming, sprint planning, sprint retrospectives, and demo days being sure to avoid meeting overload.

Attend bug-triage meetings and help assign responsible development teams.

Responsible for the burndown chart making sense, keeping in-sprint stories organized and properly managed, and continually checking in with the development team to both increase productivity and ensure quality.

Create and support complex business processes.

Support multiple projects simultaneously, maintaining a close working relationship with business partners and development teams.

Implement cross-functional department workflows to maintain the highest level of quality

Advocate for the Agile process across the company.

Report on development team progress early and often.

Contribute to the planning of Product Roadmaps.

Ensure alignment between the business operational strategies and technical solutions.

Manage, maintain and utilize the chosen project management tool (JIRA).

Leading/managing all of the capabilities of the Jira system (including add-ons, plug-ins, screens, workflows, schemas, troubleshooting, fields, permissions and notifications)

Responsible for administration, maintenance, upgrades, enhancements to Jira, Confluence and integrations with other tools and plugins

Manage user permissions for tools according to the needs of projects and teams

Perform application and system administration tasks, including data backups and scheduled jobs

Test new versions of the tools and plug-ins to ensure compatibility

Work with Jira filters, reporting, dashboards, workflows, fields, and Jira administration

Communicate and share knowledge with internal and external contacts at all levels

Construct custom dashboards using various filter types in Jira

Train staff on Jira and navigating projects in the space

Manage multiple responsibilities with tight deadlines

Required Education & Experience:


Bachelor’s Degree in a related field or equivalent combination of training, education and experience (required)

AGILE scrum certified (Certified Scrum Master-CSM)

Five or more years of experience in the product development process

Related industry (healthcare) experience preferred

Experience as Jira Administrator with customizing Jira projects with various schemes and managing complex workflows, screen schemes, permission schemes, and notification schemes is required

Jira software/Confluence experience required

Experience installing and configuring various Atlassian Tools (ex: Jira, Confluence)

Ability to write custom JQL preferred

Experience in performing Atlassian installations, migrations, and plugin installation

Proven track record building and releasing new products from conception to production

Ability to work in a fast-paced and collaborative Agile environment

Strong aptitude and eagerness to learn from a new environment and make an impact quickly

Ability to manage and foster change

Strong ability to motivate others

Ability to manage complex and diverse projects

Strong ability to lead large, cross-functional teams in order to achieve business goals and results

Ability to listen to multiple points of view and synthesize against goals for recommendations

Ability to plan, prioritize and organize effectively and independently

Ability to handle multiple projects and tasks

Strong ability to make decisions and solve problems while working under pressure

Ability to show judgment and initiative to accomplish job duties

Ability to communicate with all levels of management and company personnel

Ability to communicate orally and in writing in a clear and straightforward manner

Strong organizational and office management skills

Excellent cognitive and communications skills

Excellent analytical skills

Good business acumen and sense of urgency to achieve business results

Ability to use personal computer and software applications; proficient in Word, Excel and PowerPoint

Desired Characteristics:


Collaborative approach to work

Ability to prioritize effectively

Strong attention to detail


Problem-solving skills

Urgency, results-oriented

Ability to manage multiple projects and shifting priorities in a deadline-driven environment

Ability to work across cross-functional teams

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