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TITLE

 

Manager, Style Network

COMPANY

 

Modsy

LOCATION

 

San Francisco, CA, US

Description

Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless consumer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way.
 
*This is a full-time position that allows you to either work from our Modsy HQ in San Francisco or work remotely from one of the following states: CA, WA, OR, IL, NY, NC, GA, MN, WA, NJ
 
As a Style Network Manager, you will be a huge part of making the magic happen at Modsy. You will be responsible for a large portion of our fast growing Style Network. These Stylists are the ones responsible for truly creating an outstanding customer experience through our proprietary cutting-edge styling tool. In this role, you will manage a group of Leads who directly oversee our Stylists. You will be responsible for building a world-class network of remote stylists with both a customer-first mentality and impeccable design skills. You will support shaping the way of our network by developing new training, communications and processes to improve the customer experience. The role requires someone with A+ people management skills and a strong passion for helping both Modsy and the customer succeed. 
 
Come help us disrupt the multi-million dollar interior design market! Modsy was named one of Business Insider’s hottest SF startups of 2018, one of Inc’s world’s coolest offices, and we’re looking for smart, driven, passionate people to join us on this adventure.

We are looking for a(an):

    • Strong people manager. You have the ability to recruit, onboard, and develop your leaders into strong teams while creating an engaging employee experience. You are comfortable managing both in-house employees and a remote network. You are persuasive, encouraging, and motivating at all levels of interaction. 
    • Effective Communicator. You have exceptional interpersonal and communication skills and the ability to build relationships within your team and cross-functional partners.
    • Customer-first leader. You are passionate about delivering great experiences for our customers and this is reflected in the teams and network you build. 
    • Multi-tasker and prioritization guru. You are comfortable organizing various daily tasks into an effective routine and training your team on best practices.
    • Motivated self-starter. You are a motivated self-starter and you have a desire to inspire others to continuously improve. You are comfortable working in an ambiguous environment and work independently to achieve results with minimal guidance.
    • Strategic thinker. You can translate high level strategy into actionable ideas. You’re comfortable synthesizing insights and reporting back to your manager. 
    • Resilient leader. You navigate ambiguous situations with ease. You are excited to test and try new things with little resources or direction. You can quickly shift gears when the direction changes. 
    • Goal-Oriented Master. You are comfortable navigating key metrics and motivating your team to hit short and long-term goals. You drive results by analyzing and understanding the data at hand and feel comfortable making decisions in partnership with your team. 

We'll be excited about you because you have:

    • 7+ years experience managing people in a retail setting, furniture or home decor a plus
    • Strong Customer-facing experience
    • Experience managing remote contractors
    • Has worked in a performance oriented, customer-centric environmentDesign fluent with interest in home furnishings and decor
    • Tech savvy, proficiency in Microsoft Suite and Google Drive, ability to understand new programs quickly including Modsy’s 3D Style Editor.
    • Natural ability to collaborate with teams across the organization and thrives in a dynamic, fast paced environment
    • Availability to work some weekends and holidays

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