Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless consumer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way.
About the Role
As the Senior Manager of Design Specialist, you will lead our customer-facing Design Specialist team and report to the Head of Design Services. As the leader of this team, you’ll manage and grow a team of talented designers interfacing directly with our Modsy customers, guiding them through the process of designing their home and confidently making purchasing decisions you know they’ll love. In this role, you’ll be tasked with building the infrastructure and management structure for a world-class team of remote designers with both impeccable design skills but also strong customer-facing communication capabilities. You’ll be crafting the strategy for day to day operations and culling customer insights to define the optimal customer experience. The role requires someone with A+ people management skills and a strong passion for helping both Modsy and the customer succeed.