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TITLE

 

Sales Enablement Leader

COMPANY

 

Copper

LOCATION

 

Toronto, Ontario, CA

Description

Somewhere along the way, CRM got really hard to use. We’re changing that. Copper was built with three basic principles in mind: keep it simple, show what matters, and make it actionable. 
 
Copper is the No.1 CRM for G Suite that’s recommended by Google. It works instantly through a seamless integration with G Suite, has a beautiful user experience, and is designed to help teams and businesses build long-lasting relationships. Copper services more than 12,000 paid businesses in more than 110 countries. 
 
What You’ll Do:
 
  • Lead all sales training and enablement activities from the on-boarding of new reps to the execution of long term professional development programs. 
  • Leverage existing programs, building new training programs, utilizing enablement/sales tools, building deal support assets, managing an eLearning suite, and engaging stakeholders on an ongoing basis. 
  • Deliver a mix of session types with some lead by you, and others lead by in-house subject matter experts, product marketing managers and other representatives. 
  • Audit calls and provide coaching notes within the in-call analytics program: gong.io (a conversational analytics platform). Gong.io will be the key mechanism for holding reps accountable in their execution of skills during live customer engagements. 
  • Work with leaders across the org to surface new priorities while proactively generating new strategic development programs to anticipate team and market needs ahead of trends. 
  • Be a key resource for the sales floor as you lead innovation, drive culture and engage reps in live coaching settings. 
  • Deliver training sessions in an engaging manner personalized per segment. 
  • Follow up with stakeholders and reps to track and ensure skill stickiness and proactively adapt the program to continuously improve its effectiveness. 
 
What You’ll Have:
 
  • 7+ years of total sales experience in the B2B space, with 2+ years selling in the SaaS industry. (Experience within SMB, Mid-Market and Enterprise environments is preferred). 
  • Experience leading training and enablement programs for sales teams, presenting in live settings, developing presentations and building content. (Discipline focus within SaaS is preferred). 
  • Project management skills with the ability to collaborate across the org. 
  • Experience teaching core sales skills such as: objection handling, persuasiveness, active listening, negotiating, demonstrating, storytelling, deal cycle management, closing, and discovery principles. 
  • Experience utilizing an LMS platform from creating content, delivering, scoring, and accountability. 
  • Knowledge of adult learning principles and instructional design methods. 
  • Excellent written and verbal communication skills required.
  • Highly personable with a genuine interest in coaching and ensuring team success.
  • Data-driven and outcome-oriented in goal setting and decision making.
  • Ability to prioritize tasks and manage time effectively.
  • Experience selling in the CRM and/or ERP space preferred. 
  • Sales methodology expertise and inspection management familiarity. (i.e. Solutions Selling, Sandler, Proactive Selling, etc... )
  • Previous management experience preferred.
 
Tell me more about Copper…
 
  • Great team: Founded by successful veterans of Yahoo, Zynga, and eBay
  • Huge market: Disrupting a massive, growing $35+ billion market for CRMs
  • Funding: Raised over $100M for our top-tier investors like Norwest Venture Partners
  • Recognition: G2 Crowd #1 in Customer Satisfaction Summer Rankings, Google Best New Tech Partner of the Year
  • Impact: A fun, transparent, and exciting start-up culture that empowers its people to make a huge impact.
  • Goodies: Awesome benefits, convenient downtown location, beautiful office, catered lunch, team outings, and more! 

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