Grove Collaborative is a digitally native brand and direct-to-consumer e-commerce platform for natural home and personal care products. With a mission to help every family create a healthy, beautiful home, Grove offers a flexible recurring shipment model and gives each customer a personal shopper and solution provider.
We are a B Corp - a group of about 2500 companies (like Patagonia, Ben & Jerry's and Coffee By Design) that prioritize social and environmental impact as well as profits. We can only do well if our community, environment, employees, and customers do well too.
We sell real things to real people, and make an impact
Our customers are real families across the United States. We’ve helped hundreds of thousands of families make better decisions and use more sustainable products. At Grove we believe that conscientious choices are not just for the few.
We are in a truly massive market
Laundry detergent alone is a $130bn global market. And there's been little innovation in the past decade. Across consumer goods, it's the same products, sold at the same brick and mortar grocery stores. We do better for our customers and the world.
The Manager of Social Media Response will oversee implementation and execution of strategy for Grove Collaborative’s social media customer experience and have input regarding design. This leader will oversee a team of supervisors and social media moderators based out of Grove Collaborative’s Portland, ME office. This leader will be responsible for driving internal process designed to elevate the brand experience, increase channel efficiency, operational transparency, and deliver the organization with actionable insights and analytics. This leader will also assist in managing on-going hiring, training and development of moderators in a manner that reflects Grove’s values.
We are remaking the future of consumer goods and want you to join us. You’ll get:
- Competitive compensation with potential for internal growth.
- Comprehensive medical, vision, dental, life, pre-tax commuter and retirement benefits.
- A shiny new MacBook and the other productivity accessories you need.
- Exposure at the highest levels of our leadership.
- Beautiful historic (& dog friendly) office space located in the Portland's historic Old Port.
- Free coffee, drinks, and snacks from our legendary snack wall!
Let’s do this
We're building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come join the community at Grove. It's a heck of a lot of fun, and we'd love to tell you more about it.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Talent@grove.co.