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Insurance Specialist






Sydney, AU


The Insurance Specialist, is a licensed insurance professional functioning as part of a team that will take the lead in collecting the proper insurance certificates to maintain Avetta compliance.

Insurance Specialist Tasks:

  • Reviews certificates of insurance against insurance requirements set by client within 24-48-hours
  • Send rejection emails to contractors based on requirements
    • Communications with contractors is expected to be in layman’s terms as contractors may often not understand insurance specific jargon.
  • Communicates with insurance agents to obtain correct insurance information.
  • Assists with Escalated insurance concerns from customers
    • Handles escalated insurance concerns from suppliers that the Supplier Success Support team may not have the expertise to handle
  • Opens and sorts insurance certificates mailed to the insurance team
  • Uploads insurance certificates sent electronically
  • Effective with interpreting insurance verbiage, i.e. Endorsements, coverages, limitations, etc.
  • Reviews Insurance verifications queues and works with their manager and partners to ensure SLAs are met.
  • Other tasks and duties as assigned.

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